Case Manager - Mental Health

Position Summary

The Case Manager provides comprehensive, client-centered support services for individuals with primary mental health diagnoses. This role focuses on coordinating care, linking clients with community resources, monitoring progress, and advocating for client needs to promote long-term recovery and stability. 

Key Responsibilities

• Client Assessment & Planning
• Conduct intake assessments, psychosocial evaluations, and needs assessments.
• Develop individualized service plans in collaboration with clients, clinicians, and treatment teams.
• Review and update service plans regularly to reflect progress and changing needs.
• Care Coordination
• Facilitate access to treatment services including medical, psychiatric, and counseling.
• Connect clients with housing, employment, educational, and legal resources.
• Coordinate with probation officers, courts, or child welfare agencies as needed.
• Support & Advocacy
• Provide motivational support, relapse-prevention planning, and crisis intervention when appropriate.
• Serve as an advocate for clients with external providers and agencies.
• Educate clients and families on community supports and recovery resources.
• Monitoring & Documentation
• Track client participation, engagement, and progress toward goals.
• Maintain accurate, timely, and compliant case records in accordance with State standards, ACHA, and facility policy.
• Submit required reports, progress notes, and outcome measures.
• Team Collaboration
• Participate in interdisciplinary treatment team meetings.
• Communicate effectively with clinical staff and medical professionals
• Contribute to discharge planning and aftercare coordination.

Qualifications

• Education: Bachelor's degree in social work, Psychology, Human Services, or related field (preferred).
• Experience: 1–2 years in substance abuse, behavioral health, or case management (State Standard experience strongly preferred).
• Licensure/Certification: CAP, CAC, or CRPS preferred. A valid driver’s license is required.
• Skills: Strong communication, organizational, and advocacy skills; knowledge of recovery resources; proficiency in electronic health records.

Compliance & Standards

• Adhere to State and ACHA regulations and documentation standards.
• Maintain compliance with HIPAA and 42 CFR Part 2 confidentiality laws.
• Participate in ongoing professional development and continuing education.