Case Manager - Next Step, Portage & Trumbull Counties - Full-Time

Case Manager 

Next Step, Portage & Trumbull Counties 

Full-Time, 

$40,000/Year 

Schedule:   40 Hours/Week, Determined on a case-by-case basis  

GENERAL STATEMENT OF DUTIES: Provides community-based case management and advocacy for at-risk youth and young adult (YYA) households facing homelessness. 

ESSENTIAL RESPONSIBILITIES:

1. Outreaches at local programs/agencies to ensure effective local outreach and coordination.

2. Assesses needs, risks, and obstacles applicable to household stability and long-term permanent housing.

3. Assures the provision of financial assistance as needed and requested.

4. Assists participants in developing realistic and achievable housing plans that focus on housing stability and include measurable action steps and timetables. 

5. Maintains regular contact with the household to provide crisis intervention, referrals, and ongoing life skills development.

6. Assesses progress toward goals, updating and modifying individual service plans as needed.

7. Documents and records all significant interventions, diagnostic action steps, progress reports, utilization of referral services.

8. Maintains active, organized and professional files on all program participants.

9. Collects and provides required data for the HMIS database. 

10. Assures that all applicable participant housing is habitable according to established organizational standards.

11. Actively participates in regular team meetings for the purpose of program consistency, monitoring and effectiveness.

12. Applies best practice models (ie.housing first, trauma informed care) in service delivery approach.

13. Participates in community-wide events promoting services, as applicable.

14. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

15. Other duties as assigned.

QUALIFICATIONS:

1. Demonstrated organizational, interpersonal, and communication skills

2. Willingness to learn and apply best practice models as appropriate

3. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable; reliable transportation

4. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation). 

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: College level coursework in human services or related field preferred. High school diploma or equivalent required.

MINIMUM EXPERIENCE REQUIREMENTS: Experience with the issues of homelessness, at risk youth, domestic violence, chemical dependency, and/or mental health preferred.