Case Manager, (Oak Ridge, TN)

Case Manager

• Pay: $20.23ph
• Benefits: Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more!

The Emory Valley Center

Since 1955, we at the Emory Valley Center have proudly welcomed and supported individuals with intellectual and developmental disabilities, celebrating their unique abilities and empowering them to thrive within the East Tennessee community. Today, we serve families across 16 counties, providing a comprehensive range of services designed to meet each person’s needs and goals. From supported living and day programs to employment assistance, early intervention, family support, and specialized therapies such as speech, occupational, and behavioral health, our programs are centered on growth, independence, and well-being. Through everything we do, we remain committed to fostering dignity, confidence, and a true sense of belonging, helping every individual reach their fullest potential and shine in their own way.

Case Manager Responsibilities

The Case Manager will coordinate with Emory Valley Center (EVC) staff and outside professionals for the benefit of the person supported, will develop plans to support people, and will maintain comprehensive electronic health records in relation to the provision of Person-Centered services and support for an assigned case load. Using discretion and independent judgment, the Case Manager coordinates and monitors the assessment and treatment planning process; the delivery and follow-up care of people; assures that the appropriate services plan and person-centered practices are followed. The Case Manager actively works to align Professional Services with company goals and the Department Disabilities and Aging (DDA)/ Managed Care Organization (MCO) initiatives which advance the care and coordination of services for people. You as a Case Manager will work with Coordinators (ISC’s), State Case Managers, medical professionals, therapists, advocates and MCO’s regarding services, support, progress, and problems.

• Main contact for families and professionals on support plans.
• Ensure person-centered planning and PCSP development.
• Make monthly contact with family/conservator for each person.
• On-call for emergencies requiring medical judgment.
• Coordinate hospital care and discharge planning.
• Communicate with Circle of Support and care teams.
• Assist with Medicaid redeterminations and appeals.
• Write PCSPs for private pay individuals.
• Review medication logs, ITSPs, and PCSPs for accuracy.
• Submit monthly Provider Reviews by the 20th.
• Schedule medical appointments and assessments.
• Review health records for trends and follow-up needs.
• Ensure professionals have needed medical info.
• Coordinate required appointments with assistants.
• Process medical visit paperwork daily.
• Manage daily prescriptions and pharmacy coordination.
• Ensure meds match doctor’s orders and are available.
• Follow Medication Administration policy.
• Share updates with Case Manager Assistants.
• Promote use of tech for independence (e.g. phones, tablets).
• Identify tech, community, and work-related goals.
• Maintain and updates ITSPs and PCSPs regularly.
• Write and monitors specialized support plans.
• Visit each supported home monthly.
• Review and revises PCSP drafts as needed.
• Complete annual paperwork and consents.
• Ensure Human Rights forms are complete and accurate.
• Monitor and reports any rights restrictions.
• Obtain informed consent for psychotropic meds.
• Coordinate therapy orders and insurance approvals.
• Follow up on therapy services and recommendations.
• Work with Clinical Services on mental health support.
• Provide after-hours and holiday support as scheduled.
• Performs other duties as assigned by leadership.

• Bachelor’s degree in a related field or TN Licensed Practical Nurse (LPN) preferred.

• Medical Assistant certificates may be accepted as an alternate to LPN with at least one (1) year of experience.
• Five (5) years of healthcare or DDA experience may be accepted as an alternate to a LPN or Medical Assistant certificate.
• Case management experience preferred.
• DDA and Managed Care Organization (MCO) designated online training, First Aid, CPR, and Medication Certification course within first 90 days of employment, and any other required training.

• Health, Vision, and Dental Insurance
• 403(b) Retirement Plan
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Referral Program
• Gym Membership and more!

If you're interested in applying for the Case Manager, or if you want to learn more about the Emory Valley Center, please apply via the provided links or contact Connor Mitchell at [email protected]

Emory Valley is an equal opportunity employer. It is the policy of the Center to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.