Case Manager, Older Adult Services

Greater Nashua Mental Health is looking for a full-time Case Manager to join our Older Adult Services Team! The Case Manager provides direct support, education, referral, and outreach to a caseload of adults diagnosed with severe mental illness. The Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients to lead full and satisfying lives.

Duties & Responsibilities:

• Works collaboratively with clients to formulate care and support plans that maximize the individual’s control and choice over how their care needs are met.
• Monitors multiple domains which impact mental health, including but not limited to housing, transportation, and vocational. 
• Links and refers clients to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care. 
• Provides a combination of direct and indirect case management and functional support services for a percentage of time per week as appropriate for position and as directed by supervisor. There may be adjustments made for approved additional duties.
• Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP) by due date listed in EMR.
• Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed.  Completes all other documentation within 3 business days (with first day being date of service/completion).
• Prepares for and attends all meetings as assigned by supervisor; meetings may include team meetings, community-based staff members' meeting, department meeting, individual supervision meetings, etc.
• Manages and respond to emails, voicemail, etc. in a timely and professional manner.
• Performs other duties or special projects as required or as assigned.

Qualifications:

• Bachelor’s degree in Psychology, Social Work or similar field
• 1 to 2 years of work experience
• Familiarity with community resources
• Ability to teach/coach effectively
• Knowledge of Microsoft Office products (Email, Word, EXCEL) 
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
• Excellent communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to multitask and be flexible with regard to workload and assignments
• Ability to exercise judgment
• Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy 

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
 

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Greater Nashua Mental Health is an Equal Opportunity Employer

Salary DOE: $21.92 - $28.01