Case Manager Outpatient

Southwest Behavioral & Health Services is seeking a Case Manager that enjoys working with children to join our Mesa Outpatient Clinic! 

In this position, you will work with adults providing case management, crisis intervention, conducting assessments and designing treatment interventions. You will provide occasional wellness checks in the community or hospital.

Ideal Candidate

Our Ideal Candidate will possess a variety of skills to successfully perform their duties.

• Attention to detail


• Develops treatment plans


• Monitor caseload


• Interpersonal communication skills


• Ability to conducts home visits as needed

About the Position

The goals of case management are to support the most appropriate and least restrictive setting, to improve the member’s level of functioning, and to assist the family or guardian and member in learning and retaining skills to help the member remain in the family/community. Case management assists members to address needs identified in service planning and assist the member in obtaining formal/informal services to address their needs and to assist: members in identifying and resolving barriers to the implementation of their treatment plan, such as access to community resources, employment, and daily living skills.

Duties & Responsibilities

• Function as an integral part of an interdisciplinary team to develop and implement treatment or case plans, assessments criteria and programmatic goals, objectives, and activities.


• Develops treatment plans for clients in conjunction with team members.


• Attends and participate in in-service training sessions and related training opportunities as made available, as well as appropriate staff meetings.


• Documents client service provided according to the approved clinical standard rules, regulations, and procedures of the center.


• Educates other providers and Stakeholders regarding the program and services available as requested.


• Performs intakes and psychosocial assessments of families and their individual members.


• Conducts home visits as needed and case consultations with other agencies and organizations.


• Monitors caseload for re-authorizations.


• Consults with clinical staff and other community human service professionals.


• Participates actively in agency committees when assigned.


• Completes required documentations in accordance with SBH standards.


• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Minimum Requirements

• Minimum requirement consists of 21-year age


• Bachelor’s Degree required and a minimum of 1 year experience in the Behavioral Health field (Psychology, Counseling, or Social Work)


• Motor Vehicle clearance.


• Certification of CPR and First Aid Training.


• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.


• Good academic and working knowledge of DSM IV, State SMI check list, Community Resources, Psychotropic Medications, Crisis Intervention, Clinical Methods and Procedures, Interventions Techniques, and ability to apply same to possible unstable, treatment resistant adult/adolescent/child of various ethnic cultures for co-occurring disorders (GMH/SA/SMI).


• Knowledge and ability to function as a team, compile, organize, and document client assessments, intervention techniques, treatments, case panning, and follow-up.

Benefits:

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!


• 10 paid holidays


• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees


• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!


• Career Development – Benefit from our culture of internal promotion!


• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!


• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.


• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.


• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.


• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.


• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.