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Case Manager (Paralegal)

Job Description - Case Manager (Paralegal)


Speaks Law Firm is looking for a highly motivated and organized Case Manager/Paralegal to join our team. Candidates must have a minimum of two (2) years of case management experience specific to personal injury. This position will report to our Charlotte office and hours of work are Mon-Fri 8:30-5:30. 

No phone calls or recruiter contact please. Previous applicants do not need to reapply. 

Responsibilities include, but not limited to:
  • Establish and maintain a positive relationship with clients
  • Conduct legal research
  • Prepare and manage legal documents
  • Evaluate medical records
  • Provide case updates regarding medical treatment, investigations, and other case related information
  • Maintain updated lien and balance information
  • Communicate with insurance and health adjusters regarding demand packages, policies, liens, and payment logs
  • Complete systematic file review of demand packages
  • Maintain accurate and updated client files in Needles Neos CSM
  • Attend weekly and biweekly team meetings as assigned
Required Qualifications:
  • Associate's degree in related field required, bachelor’s degree preferred
  • Paralegal certificate a plus
  • Two (2) or more years of relevant personal injury experience required
  • Knowledge of medical jargon and ability to evaluate medical records is essential
  • Must understand legal language, principles, and other related processes
  • Strong organizational skills and attention to detail
  • Intermediate computer skills required
  • Needles/Neos case management software experience a plus
  • Ability to effectively communicate and collaborate with clients and staff
  • Passion for advocating for our clients and maintaining a positive attitude required
Compensation:
The is a full-time exempt position. Salary depends on experience. 

Why work at Speaks Law Firm?
  • Contribute to meaningful work at a growing law firm.
  • A creative and supportive work environment.
  • Competitive compensation package.
  • Excellent benefit package including medical, dental, vision, 401k, PTO & parental leave.
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