Case Manager, Safe Parking Program

Position Title: Case Manager 

Organization: Jewish Family Service of San Diego

Department: Safe Parking Program

Position Type: Full-Time (37.5+ hours/week) or Half- Time (18.75+ hours/week), Non-Exempt

Locations: Locations can vary based on the open positions from Mission Valley, Kearny Mesa, Vista, or Rose Canyon

Reports To: Safe Parking Site Supervisor

Pay Rate: $23-$24/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees


• Generous employer 401(k) contributions


• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave


• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays


• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

The Safe Parking Program supports families & individuals living in their cars find safety and support with the overall goal of long term housing stability. The Case Manager is responsible for conducting intakes and assessments and providing ongoing advocacy and resource navigation for participants within the Safe Parking Program. This position will report to the Site Lead.

Responsibilities:

• Conduct intake and assessments for new participants within 3 days of program enrollment


• Develop service plans with a focus on financial stability and re-housing


• Provide individualize resources and referrals to community programs to increase access to supportive services


• Provide regular and on-going follow up with clients on caseload


• Work collaboratively with other service providers to ensure comprehensive services for program participants


• Maintain up-to-date client records in client management systems


• Complete all required program statistic reporting in a timely and accurate manner


• Provide a high level of customer service


• Assist in oversight of interns during program operations


• Meet for supervision bi-weekly


• Other duties as assigned

Skills/Abilities That Are a Must-Have:

• At least one-year experience in a similar role working with housing/homelessness case management services, self-sufficiency services, or equivalent combination of training, education and experience


• Excellent communication and desire to work in a team environment


• Knowledge of local social services/community resources


• Comfort in using a computerized client management system


• Experience working with persons in crisis, implementing brief interventions and researching for resources that address the impacts of poverty


• Ability to work a flexible schedule, including regular evening hours and weekends


• Comfort working in an environment where multiple languages are spoken


• Sensitivity to cultural differences present in the organizations/programs service population


• Ability to show an unconditional positive regard for clients who turn to the Safe Parking Lot Program for support


• Must be able to walk and stand for long periods of times. Bend, stoop, and lift up to 25 lbs.

Skills/Abilities We’d Like You to Have:

• Bilingual English/Spanish preferred


• Previous use of HMIS system is preferred


• Previous training in Motivational Interviewing is preferred

Additional Information Required Upon Hire:

• Shifts can include nights and weekends.


• This position is full-time onsite and will spend time outdoors.


• Must have reliable transportation

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.  For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.  At Jewish Family Service, we believe our employees are the backbone of our Agency.  We strive to ensure that each employee is treated with dignity and respect.  Our goal is your success.  Come work at JFS and be our partner in Moving Forward Together.  To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.