Case Manager (Social Services)

Description

MIRIAM’S KITCHEN MISSION

Miriam’s Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.

POSITION SUMMARY

The Case Manager (40 hours per week) will provide a variety of direct services to homeless individuals during our program hours, with the opportunity to complete a variety of projects to ensure smooth and efficient functioning as well as improvement of programs. The Case Manager schedule has some flexibility with shifts available for the Morning Program (6:15 a.m. – 2:15 p.m.), the Evening Program (10 a.m. – 6:00 p.m.), or a combination of some morning and some evening programs.

DUTIES AND RESPONSIBILITIES

• Develop trusting relationships with Miriam’s Kitchen guests. Engage guests in housing, mental health, substance abuse, health, education, employment, and other needed services. Facilitate referrals to services to ensure a smooth and established connection.
• Actively look for ways for Miriam’s Kitchen to expand or change programs to fill unmet needs.
• Lead creative arts and/or life skills groups for guests.
• Support and encourage activities of Miriam’s Kitchen volunteers.
• Opportunities available for involvement in broader program evaluation efforts, development and communications projects, and advocacy activities.
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Strong interest in and commitment to ending chronic homelessness in DC
• An understanding of the structural and systemic causes of homelessness
• Experience working in services for homelessness, mental health, substance abuse, or HIV/AIDS.
• Comfort working with a diverse population with a variety of backgrounds and lived experiences
• Knowledge, experience, and ability to connect with individuals experiencing mental health issues and/or substance abuse
• Ability to work as a member of a culturally diverse team.
• Proficiency in Spanish preferred.
• Flexibility and openness to working in a fast-paced program services environment with guests from diverse racial, cultural, and socio-economic backgrounds.
• Strong communications skills.
• Strong organizational skills.
• Strong boundaries.

Requirements

Experience:

• Experience working in services for people experiencing homelessness, mental health issues, HIV/AIDS and/or substance abuse issues.

PHYSICAL/MENTAL DEMANDS: 

Physical Demands - Regularly required to sit; Regularly required to stand and walk in program areas during program service times to engage guests; frequently required to talk or hear; occasionally required to reach with hands and arms, walk, stoop, kneel, or crouch; must be able to lift objects up to twenty-five (25) pounds.

Mental Demands- Ability to communicate (written and spoken) effectively in English is required.

Benefits

Miriam’s Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team, including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.

EOE STATEMENT

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.