Case Manager Supervisor - Dakota County

Job Summary: Responsible for leading and developing a team of case managers to ensure high‑quality, person‑centered services for individuals served. This role provides direct supervision, coaching, and performance management, while maintaining a partial caseload and meeting contracted billing and service requirements. The supervisor ensures regulatory compliance, operational efficiency, and alignment with organizational values.

Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro. Due to continued growth in our Case Management department, we are seeking a Case Manager Supervisor for clients in our office location in Bloomington.

An array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.

Schedule: 40 hours, M-F daytime/business hours.

Annual Salary: $70,800 annual salary, DOQ. Plus a strong benefit package

Benefits: Full time employees receive a comprehensive and competitive benefit package, including:

• MORA can provide supervision for Social Worker Licensing
• Generous tuition reimbursement and scholarship opportunities!
• Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within
• Medical insurance with company sponsored health reimbursement account and health savings account
• Dental insurance
• Life insurance; employee, spouse and children’s coverage options
• Long-term disability 
• Flexible spending; medical and dependent care
• 403b retirement plans that match after 1 years of employment
• Paid time off up to 200 hours; 7.69 hours accrual per pay period
• Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
• Awards for outstanding employee performance and promotion opportunities

Key Duties and Responsibilities as a Case Manager:

• Conduct all functions of Case Manager Job Description
• Provide daily supervision, coaching, and support to assigned case managers.
• Conduct regular performance evaluations and implement development plans as needed.
• Lead team meetings, facilitate effective communication, and support a positive, collaborative culture.
• Ensure all services delivered by the team meet regulatory standards and organizational quality expectations.
• Monitor and ensure compliance with person‑centered planning practices and documentation requirements.
• Review case files, reports, and documentation for accuracy and compliance.
• Maintain and achieve billing and productivity goals for both personal caseload and assigned team
• Oversee workload distribution, case assignments, and workflow processes to support efficiency and service quality.
• Coordinate services with internal departments, external providers, and community partners to ensure continuity of care.
• Participate in, or lead committees, workgroups, and organizational initiatives as assigned.
• Model professional conduct and positive working relationships with colleagues, supervisors, external partners, and individuals served.
• Perform additional duties as assigned to support departmental and organizational goals.

Minimum Qualifications:

• Bachelor’s degree from an accredited institution in Social Work (Licensed), Psychology, Special Education, Nursing, Sociology, Human Services, or a closely related field.
• Minimum of three years of experience supporting individuals with developmental disabilities, mental health needs, aging-related conditions, or related populations.

Preferred Qualifications:

• Meets requirements to serve as a QDDP/QIDP
• At least one year of case management experience at Mount Olivet Rolling Acres.
• Demonstrated leadership or supervisory experience.
• Experience working with Medicaid waivers (e.g., DD, CADI, BI) or aging/long‑term support services.

Required Qualifications:

• Ability to meet physical demands as outlined in the company’s physical job requirements.
• Successful completion of a Department of Human Services (DHS) background check and maintenance of “qualified” status.
• Must not be excluded from working in government health programs by the Office of Inspector General
• If using a personal vehicle for company business, must hold a valid driver’s license and maintain insurance as required by state law.

Mount Olivet Rolling Acres

7200 Rolling Acres Road

Victoria, MN 55386

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www.moracares.org

952-474-5974