Cash Application Specialist

The Cash Receipts/Credit Specialist is responsible for the maintenance of customer accounts relative to processing of cash/check receipts, credit card transactions, credits, allowances and other miscellaneous adjustments to accounts. 

Essential Functions:

• Post customer cash receipts.


• Follow up with collection analysts, sales reps and customers.


• Verify credit card and check payments are received daily.


• Expedite checks to lockbox bank account and perform reconciliation of lockbox receipts.


• Scan incoming check payments in Remittance on Site for deposit in Lockbox.


• Apply cash and other credits/debits to invoices.


• Initiate customer refund requests, as needed.


• Process customer credit card transactions, send receipts to customers and check status of credit card orders.


• Address customer payment inquiries.


• Assist in tracking, research and resolving payment discrepancies.


• Assist in completion of special projects, as assigned.


• Promptly complete daily and monthly reporting by assigned deadlines.


• Research and dispute of credit card chargebacks as needed.

Education and Training:

• Minimum of 3+ years accounts receivable/cash application experience required.


• High School degree or equivalent required.


• Associates degree in accounting or equivalent combination of education, training and related experience highly desirable.


• Strong proficiency with MS Office applications, primarily Excel.


• SAP experience desirable.

Skills and Abilities:

• Careful attention to detail and accuracy required.

• Strong communication and interpersonal skills.


• Ability to work courteously and tactfully with customers, sales representatives and employees.


• Strong 10 key proficiency required.


• Excellent time management, analytical and organizational skills.
  
  
  
  • Ability to prioritize and manage multiple assignments and work independently within deadlines.
  
  
  •  Strong problem-solving and decision-making skills.