Cashier

Description

Overview

The role of Cashier is to provide excellent customer service to Co-op shoppers by providing stellar product and store knowledge, and maintaining a clean station/café. The Cashier is responsible for accurate and ensuring timely check outs.

Essential Functions

Key Responsibilities

· Check out customer purchases quickly and accurately.

· Call for back-up as needed so that customers wait as little as possible to be checked out.

· Bag customer purchases as needed and ask customers if they need assistance. For those needing assistance, carry out groceries or call other staff if available.

· Explain benefits of membership to interested customers, sign up new members, ensuring complete information on application and explain non-member surcharge.

· Maintain coffee and soup stations. 

· Be responsible for and knowledgeable about bimonthly sales, specials and upcoming store events to inform customers.

· Deliver A+ customer service, for every customer, every time!

Technology & Tools Used:

· Catapult POS

Training & Development Opportunities:

· Opportunity to train in other departments, such as Produce, Grocery, and Wellness

Requirements

Qualifications: 

· Night and Weekend availability

· Regular, predictable attendance.

· Ability use cash registers to scan items, collect payment, and provide change 

· Ability to work with the public for long stretches of time.

· Ability to handle multiple demands.

· Organized, attention to detail. 

· Willingness and ability to learn and grow to meet the changing requirements of the job.

· Self-motivated; ability to work independently.

Physical job requirements:

· Ability to repetitively twist, bend, stretch, and reach.

· Standing continuously for up to 8 hours

· Walking around the store frequently; to and from the outdoor parking lot occasionally

· Lifting and/or carrying up to 50lbs frequently

· Gross manipulation constantly (scanning groceries across a scanner scale, bagging groceries, making coffee, sweeping and mopping, handling cash and change, etc.)

· Stooping occasionally

· Operating a touchscreen cash register constantly, screen at shoulder/chest height

· Pushing/pulling occasionally (grocery carts, mopping with rolling mop bucket)