Cashier

Responsibilities

• Receive cash, check and credit card payments from customers and record the amount received.


• Close the customer's repair order (used as customer's bill) using computer system.


• Make change, cash checks, and issue receipts to customers.


• Prepare daily sales report to ascertain and record totals shown on cash register tape and verify against cash on hand.


• Answer telephones and contact customers when necessary.


• Maintain service related correspondence and files.


• Refer customers who have additional questions (e.g., questions about their repair order) to the service advisor or other appropriate individual.


• Handle customer complaints with integrity and poise and take or refer the customer to the appropriate individual for further communication.


• Utilize two-way radio and/or intercom to communicate with sales and service employees when necessary.


• Maintain a clean and well-organized workspace and notify management of any unsafe working conditions.


• Maintain strict confidentiality of confidential personal information of our customers in compliance with the Federal Trade Commission Safeguards Rule, implementing the provisions of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships and adhere to all other company rules, policies and procedures as stated in the employee handbook.


• Perform other duties as assigned.

Qualifications

• Excellent listening/communication skills, outgoing and positive personality


• Punctual nature and ability to handle schedule flexibility and dynamic work environment


• Professional appearance and eager to improve on all aspects


• Valid driver’s license and clean driving record