Cashier

What are we looking for?

First impressions start here! As a Cashier, you’ll greet guests with a smile, process orders quickly, and keep the front-of-house running smoothly. Fast-paced, fun, and full of interaction—if you love people and being part of a great team, this role is for you! This role is Monday through Friday, daytime hours.

Full job description below for specific responsibilities and requirements 

What makes us great?

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family. 

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 18 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. 

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. 

What do we have to offer?

We offer a comprehensive benefits package designed to support our team members both personally and professionally, including:

• Medical, Prescription, Dental, and Vision Insurance (Full Time Only)
• Company-Paid Life Insurance (Full Time Only)
• Supplemental Life Insurance (Full Time Only)
• Company-Paid Short- and Long-Term Disability (Full Time Only)
• Supplemental Accident and Critical Illness Insurance 
• Supplemental Hospital Insurance
• Employee Assistance Program (EAP)
• LegalShield and IDShield Protection
• Pet Insurance
• 401(k) Savings Plan
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Complimentary Workday Family Meal
• Dining Discounts at Bartolotta Fine Dining Locations
• Discounted Discovery World Passes
• Discounted Fiserv Forum Tickets – Look at putting in the 

In addition to these benefits, you will have the opportunity to work alongside world-class mentors who provide hands-on training and development opportunities to support your career growth. If you have a passion for excellence and hospitality, we would love to welcome you to our team.

JOB PURPOSE:

The Cashier uses cash registers, electronic scanners, and related equipment to conduct monetary transactions with customers.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Greet customers as they enter the location 
• Accept and process payments in the form of cash, credit or debit cards, and checks for items purchased.
• Assist customers with questions or pricing discrepancies.
• Ensure accurate transactions by balancing cash drawers at the beginning along with sales at the end of shift.
• Process returns and exchanges according to policy.
• Identify process of products and services and tabulates bills with available equipment.
• Assist customers in locating carious products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.

All Other Duties as Assigned 

QUALIFICATION REQUIREMENTS:

• Exceptional interpersonal, oral, and presentation skills with focus on serving customers.
• Ability to work in fast-paced, changing environment.
• Basic mathematical skills needed to make change and give refunds.
• Ability to operate available equipment, such as cash register, calculator, and scanner.
• Ability to learn and retain knowledge about company products, services, and customer related policies.

EDUCATION and/or EXPERIENCE REQUIREMENTS:

• High School diploma or equivalent preferred.
• Successful completion of on-the-job training.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is:  

• Regularly required to talk, use repetitive motion, type, and hear.  
• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.  
• Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.  
• Must be able to lift up to 15 pounds at a time.
• May need to work nights, weekends, and holidays on a rotating basis.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.