Cashier

Company : Wing Stop Careers

Job Description - Cashier

Cashier

Description

A Restaurant cashier has the greatest perceived responsibility – direct guest contact. This position is critical to Wingstop; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile.

Essential Duties and Responsibilities:

Ensure that each guest has a positive, long lasting impression of the Wingstop experience

Ensure that safe handling procedures are followed at all times

Immediately notify the Manager on Duty of all safety, sanitation or employee issues

Up-to-date knowledge of all product and procedural changes

Direct all guest complaints to the Manager on Duty

Open and/or close the Restaurant

Assist all other positions when necessary

Step in for Manager to oversee all aspects of restaurant management

Greet all guests in a timely manner (3-5 seconds)

Handle all orders and inquires

Properly ring in all sales through the POS/register system

Ask for add-on sales

Collect payment

Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages

Resolve low level guests issues with efficiency and a good attitude

Keep the counter clean and stocked

Clean the tables, chairs, doors, windows and dining room floor

Maintain front trash can; clean exterior and empty trash cans

Maintain bathrooms; clean and stock

Restock front beer cooler

Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products

Ability to work independently or minimum supervision Team Focus

Brings issues or concerns to the attention of the supervisor; is willing to ask for help.

Identifies and introduces new ideas and solutions to create efficiency in the operation.

Represents the brand and department in a professional and polished manner at all times.

Requirements

Guest service mentality; has a genuine desire to serve the guests

Maintains a calm, tactful demeanor when dealing with difficult situations

Manages multiple projects and timelines with a sense of urgency and follow through

Well organized and detail oriented

Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

Has an outgoing personality

Strong work ethic

Additional Information

Regular and predictable attendance - Must be 18 years or older

Original job Cashier posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Cashier

Job Description - Cashier

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