Cashier - Customer Service

Georgetown Market has an immediate opening for a Cashier – Customer Service. This position must be able to work a flexible schedule, including weekends. We are looking for an efficient, courteous cashier-customer service associate who possesses excellent customer service skills. 

Essential Functions:

• Main cashier duties and responsibilities include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
• Responsible for counting the contents of the cash register drawer at the beginning and end of each shift, maintaining receipts, records, and withdrawals. Making sure there is adequate change.
• Responsible for checking materials and supplies and reporting when stock is low.
• Make sales referrals, cross-sell products, and introduce new products.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving Georgetown Market.
• Maintain clean and tidy checkout areas. 
• Keep reports of transactions.
• Process returns and check to see if items are damaged.
• Answer customers' questions and get a manager if answer does not solve the issue.
• Exceptional customer service skills.

Requirements:

• High school diploma or equivalent required.
• 0-2 years of experience in the field or in a related area.
• Knowledge of commonly used cashier concepts, practices, and procedures.
• Works under immediate supervision of supervisor or manager and must rely on instructions in a fast-paced environment.
• Basic math.
• Telephone etiquette.
• Dependability, efficiency, punctuality, and flexibility.
• Basic (PC) computer knowledge.
• Attention to detail.
• Positive attitude, strong work ethic, and high level of accuracy.
• Commitment to company values and exceeding the customer’s expectations.

Americans with Disabilities Specifications:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Summary:

While performing the duties of this job, the employee is regularly required to operate mechanical equipment, sit, talk, hear, grasp, push, stand, walk, drive, reach with hand/arms, occasionally required to stoop, kneel, crouch, climb with occasional repetitive wrist, hand and/or finger movement. The employee may be required to lift and/or move up to forty (40) pounds and may occasionally lift and/or move up to seventy-five (75) pounds with assistance. Specific vision abilities required by the job include close vision, depth perception, and the ability to adjust focus. Hearing capacity required to maximize ability to understand all verbal communication and react accordingly. 

Georgetown Market is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender or gender identity, sexual orientation, national origin, disability or protected Veteran status.

About Georgetown Market:

Since 1973 Georgetown Market has been a family owned and operated Independent Natural Foods Store and Eatery in Indianapolis, Indiana. There is nothing our dedicated and knowledgeable staff loves more than to help our customers with their personal health and wellness questions.