Cashier / Receptionist

Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.

Hours for this position:
Monday 7:00am-6:00pm
Wednesda y 1:00pm-6:00pm
Thursday 3:00pm -6:00pm
Friday 1:00pm - 6:00pm
Saturday 8:00am -5:00pm
Last two Sundays of every month 11:00am -4:00pm

Job Description:
Provides and ensures exceptional customer service.
Accurately and effectively processes payments for products and services sold by the dealership.
Promptly, accurately, and courteously answers and directs incoming dealership telephone calls, messages and customer requests to the proper area or person.
Performs filing and other clerical functions as designated by the Office Manager.
Accurately balances daily cash and paper transactions.
Maintains cleanliness and orderliness of personal work area and customer service areas.
Abides by group policies and procedures of the Employee Handbook.
Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
Complies with federal, state, and local regulations that affect dealership operations.
Provides needed information and demonstrations concerning how to perform certain work tasks to employees.
Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems, and suggestions for new or improved ways of addressing these problems.
Brings integrity, ingenuity, enthusiasm and inventiveness in the performance of assigned tasks;
Performs other directly related duties consistent with the role and function of the specification.

Job Requirements:

Working knowledge of department administrative functions, policies and organization.
Working knowledge of current dealership administrative technology, terminology, procedures and equipment.
Thorough knowledge of processing customer cash and paper transactions.
Thorough knowledge of telephone, cash register features, credit / debit card processes.
Skilled in handling sensitive inquires or complaints and resolving customer problems.
Skilled in logic and mathematical principles such as formulas, equations, calculations, proportions, and percentages.
Ability to use current automotive DMS computer technology as applicable to department operations and familiarity with the Internet, browser programs, and e-mail protocol.
Ability to communicate effectively with others, both orally and in writing, using technical and non-technical language.
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of deadlines.
Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.
Tulley Advantage:
Competitive Compensation.
Paid Time Off: Vacation Time | Personal Time | Holiday Time
401(k) plan with dealer contribution.
Employee Assistance Program (EAP).
Insurance: Medical, Dental, Vision, Accident
Disability Coverage: Short Term & Long Term
Voluntary Life and AD&D Coverage.
Employer Paid Life Insurance Policy.
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.

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