Cashier / Service Administrator

Service Assistant / Administrative Cashier
Superior Ford – Plymouth, MN

Superior Ford is looking for an energetic and motivated Service Assistant/Administrative Cashier to join our fast-paced, customer-focused service department. This key support role works directly with the Service Manager and assists with the day-to-day operations of the department. A great entry level position in the dealership with advancement opportunities for the right candidate.

Responsibilities

• Greet customers and create a welcoming, friendly atmosphere.


• Process payments and post repair orders.


• Perform daily posting of payments and maintain accurate balance sheets.


• Scan and file service and body shop repair orders to ensure accurate records.


• Assist the Warranty Administrator with manufacturer warranty submissions.


• Post and reconcile warranty payments; report results to the Controller.


• Follow Ford Motor Company policies and procedures for warranty claim documentation, processing, and retention.


• Process aftermarket extended warranties and fleet repair order payments.


• Assist Service Advisors and Technicians with warranty prior approvals.


• Oversee a small rental fleet; coordinate billing and vehicle check-in/out.


• Answer phones and support Service Advisors, including scheduling service appointments.


• Assist in vehicle pick up and delivery of customers vehicles.


• Maintain an organized and professional cashier/administrative office.


• Perform additional duties as assigned by management.

Qualifications

• Minimum 1 year of experience in an automotive dealership service department (advisor, technician, or support role).


• Basic PC skills, including Microsoft Office Suite.


• CDK Dealer Management System experience a plus.


• General automotive knowledge is helpful.


• Strong attention to detail.


• Excellent communication and time-management skills.


• Organized, friendly, and customer-oriented demeanor.


• Team-oriented, self-motivated, and able to work with minimal supervision.


• Over 21 years old with valid driver’s license with a clean driving record.


• High school diploma or equivalent.

Benefits

• Medical and dental insurance


• 401(k) savings plan


• Paid vacation after 90 days


• Paid company holidays


• Ongoing professional development


• Employee discounts


• Family-friendly, inclusive culture


• Career growth and internal promotion opportunities


• Competitive wage plans


• Monday–Friday schedule (40–44 hours per week)