Cashier/Receptionist

Receptionist / Customer Experience Coordinator

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its success on customer satisfaction, employee growth, and a strong promote-from-within culture. We believe our employees are more than just a number—we support individual development, recognize contributions, and celebrate success across every level of the organization.

With a portfolio of 12 automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across four states, you’ll be part of a fast-paced, high-energy automotive environment with room to grow.

Why You’ll Love It Here

• Free health insurance option available


• 401(k) with company match


• HSA company contributions


• Dental & vision insurance available


• Paid vacation, PTO, and holidays


• Career advancement opportunities—we promote from within


• Employee discounts on vehicles, parts & service


• Family-owned and operated culture


• Long-term career stability


• Supportive and team-oriented environment

What You’ll Do

As the Receptionist / Customer Experience Coordinator, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

• Answer incoming dealership calls in a professional and friendly manner


• Greet and welcome customers and direct them to the appropriate department


• Notify sales or service staff when customers arrive and ensure proper introductions


• Assist in scheduling and confirming sales appointments


• Support sales and internal teams with communication and coordination


• Maintain a professional and positive presence at all times


• Type memos, correspondence, reports, and other documents as needed


• Provide general administrative and front desk support


• Assist with additional tasks as assigned by management

What You Bring

• Strong communication and active listening skills


• Outgoing, positive, and professional personality


• Ability to multitask in a fast-paced environment


• Punctual, reliable, and detail-oriented work ethic


• Professional appearance and customer-first mindset


• Willingness to learn and grow within the organization

Requirements:

• Valid driver’s license with a clean driving record

Why Krause Auto Group?

• Over 30 years of automotive success


• Family-owned and operated organization


• Promote-from-within culture with real advancement opportunities


• Supportive leadership team focused on employee success


• Opportunity to grow within a multi-brand luxury and mainstream automotive group

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.