Casino Supervisor - Atoka Casino Too

Full-Time | Schedule: Monday/Thursday 6:00 AM to 2:30 PM, Tuesday/Wednesday 6:30 AM - 3:00 PM, and Friday 10:00 AM to 7:30 PM

Pay Rate: $15.00 Hourly + Average Hourly Tip Rate: $18.01

Weekly Earned Wage Access is an option for this position.

Job Purpose or Objective(s): You will ensure the efficiency of Slot Floor Operations and ensure that excellent service is provided to our guests. You will report to the Casino General Manager.

Primary Tasks:

• You will maintain security/procedures according to rules.
• Audit/Inspect work of team members to ensure standards are met.
• Replenish thermal paper, fixing printer jams and bill acceptor malfunctions.
• Key jackpots on the floor.
• You will pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures.
• Be available on short notice for staff replacement.
• Train new hires and incumbents to perform job tasks.
• Maintain positive working relationship with all departments/staff.
• Immediately resolve customer/employee/management concerns.
• Perform other responsibilities as may be

Requirements:

• Excellent oral or written (legible) communication techniques.
• Prior supervisory or management experience

• You will maintain security/procedures according to rules.
• Audit/Inspect work of team members to ensure standards are met.
• Replenish thermal paper, fixing printer jams and bill acceptor malfunctions.
• Key jackpots on the floor.
• You will pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures.
• Be available on short notice for staff replacement.
• Train new hires and incumbents to perform job tasks.
• Maintain positive working relationship with all departments/staff.
• Immediately resolve customer/employee/management concerns.
• Perform other responsibilities as may be

• Excellent oral or written (legible) communication techniques.
• Prior supervisory or management experience