Catalog Manager - Amazon

About eAccountable:

eAccountable is a trusted leader in digital marketing, specializing in driving growth for online retailers. For two decades, online retailers have partnered with us to increase revenue, acquire new customers, and build brand loyalty. Through an integrated multi-channel digital marketing approach, we have helped our clients across many industries recognize quick and extremely impressive results.

About the Opportunity: 

We’re seeking a Catalog Manager to lead catalog operations for a portfolio of Amazon clients. This is a performance-driven role focused on delivering accuracy, compliance, and discoverability across large-scale product catalogs.

In this role, you’ll lead day-to-day catalog operations, manage support staff, and act as our go-to expert on Amazon listing standards. You’ll directly impact client performance by ensuring product data is clean, optimized, and aligned with Amazon’s ever-changing platform requirements

What You'll Do:

1. Fully own catalog setup and optimization across assigned client accounts within the first 30 days.
   Take end-to-end responsibility for flat file creation, variation structuring, listing enhancements, and onboarding execution across both Seller and Vendor Central clients.
2. Maintain catalog accuracy and up-time across all managed accounts.
   Monitor and proactively resolve issues such as suppressed listings, category errors, and stranded inventory. Communicate directly with Amazon support when needed to ensure timely resolutions.
3. Lead taxonomy and backend optimization efforts that improve organic visibility.
   Structure listings for search relevance and shopper experience using keyword-rich titles, attributes, and A+ content coordination.
4. Enforce compliance with Amazon policies and reduce potential violations across client catalogs.
   Implement quality control checks and educate internal teams on the latest Amazon compliance standards to prevent disruptions.
5. Manage and mentor catalog support staff to ensure daily task execution meets or exceeds SLA benchmarks.
   Assign, track, and review work with a focus on process consistency and documentation. Develop SOPs that scale with the agency.
6. Partner cross-functionally with Client Services and Creative to support full-funnel listing strategies.
   Act as a technical catalog liaison for creative optimizations, audits, and launch planning. Align catalog actions with each client’s marketing goals.
7. Build process improvements that cut catalog troubleshooting and update time by at least 25% within the first 90 days.
   Identify inefficiencies in listing workflows, introduce scalable documentation, and advocate for automation wherever possible.

Your Experience Includes:

• 6–10+ years of hands-on experience managing Amazon catalogs in an agency or multi-brand environment.
• Expert-level understanding of Amazon Seller/Vendor Central listing requirements, variation rules, and troubleshooting tactics.
• Proven ability to manage and scale catalog operations teams with a strong emphasis on quality and consistency.
• Obsessed with accuracy, details, and the customer experience.
• Highly collaborative, with the ability to communicate effectively across internal teams and client stakeholders.
• Experience with project management tools (e.g., Asana, Monday, Jira) and familiarity with eCommerce KPIs.

What We Offer:

• Competitive base salary: $120,000-$140,000 + variable compensation
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k with company contribution
• Commuter benefits
• Opportunity for career progression with plenty of room for personal growth

What to Expect:

• 1st Round: 30-45 minute interview with the Recruiter
• 2nd Round: 45-60 minute interview with the Hiring Manager
• 3rd Round: Assessment(s)
• 4th Round: 2 hours of onsite interviews with the Hiring Team

MarketOnce will accept applications for this role on an ongoing basis

MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.