Catalogue & Compliance Manager

POSITION SUMMARY

The Catalogue and Compliance Manager is responsible for ensuring the accuracy and compliance of all product listings across Amazon.Maintaining catalog integrity for new and existing SKUs, including setup, launches, and integration into the existing hierarchy. Leading proactive compliance monitoring, resolving delisting issues, and safeguarding the portfolio from policy violations. Conducting full catalog audits regularly to ensure completeness, accuracy, and compliance. Collaborating cross-functionally with Operations, Advertising, and Marketing teams to align catalog, compliance, and launch initiatives.

This role balances operational ownership, compliance governance, and catalog management to protect and grow the Amazon channel portfolio.

OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 

• Conduct full catalog listing audits regularly to ensure all SKUs are accurate, complete, and compliant with Amazon policies.
• Monitor daily compliance issues on product listings and proactively resolve policy violations.
• Manage product delisting incidents, investigating root causes and coordinating corrective actions to restore listings quickly.
• Conduct preemptive compliance checks across the catalog to prevent erroneous delistings and maintain a healthy portfolio.
• Develop and implement catalog processes to ensure accuracy, consistency, and operational readiness.
• Prepare and integrate new product launches:

o  Build launch-ready listings for new SKUs.

o  Ensure new SKUs meet all Amazon compliance requirements and are properly mapped into the existing catalog structure.

o  Coordinate with Marketing, Advertising, and Operations to ensure new SKUs have complete, compliant content at launch.

o  Monitor launch performance and adjust as needed to ensure compliance and visibility.

• Collaborate with Advertising & Growth Manager to ensure campaigns align with compliant catalog content.
• Partner with Operations & Inventory Manager to maintain SKU accuracy, updates, and lifecycle management.
• Maintain knowledge of Amazon policies, regulatory requirements, and emerging compliance best practices.

WORK ENVIRONMENT

• Duties are performed primarily in a smoke-free office and manufacturing environment

MINIMUM JOB QUALIFICATIONS

• 5+ years of experience in catalog management, Amazon marketplace operations, or compliance-focused eCommerce roles.

• Deep understanding of Amazon Seller Central/Vendor Central compliance, listing policies, and delisting management.
• Experience managing high-volume product catalogs with strong operational discipline.
• Excellent cross-functional collaboration and problem-solving skills.
• Strong analytical skills to identify risk and proactively mitigate compliance issues.
• Bachelor’s degree in Business, Operations, eCommerce, or related field.

Preferred Qualifications

• Experience with regulated categories (health, wellness, supplements).
• Familiarity with catalog management tools (e.g., Helium 10, Jungle Scout, listing automation platforms).
• Strong project management skills and experience managing multiple SKUs and launches simultaneously.
• Experience with operational process improvement, audits, or governance frameworks.
• Experience of PIM/DAM/Feed Management tools.

PHYSICAL REQUIREMENTS

• Frequent sitting and walking

ProCaps provides :

• A competitive salary!
• Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
• Paid Time Off, Eight (8) Company Holidays
• 401(k) with Company Match – up to 4.5%
• 100% Company Life Coverage
• 100% Short Term Disability Coverage
• Gym Membership Reimbursement
• Vitamin Allowance + Discounts
• Company-Funded Health Savings Account ($1,600/year)
• Cash Reward Employee Referral Program
• Pet Insurance
• Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!