Catering & Conference Sales Manager

The Wayfarer DTLA, a Tapestry Collection by Hilton, is looking for a Catering & Conference Sales Manager to join the team! The Catering & Conference Sales Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Catering & Convention Sales Manager will work in conjunction with the sales the hotel’s revenue, meeting planner satisfaction scores, and food and beverage sales goals.

Essential Functions and Responsibilities of the job include but are not limited to:

• Solicit new and existing accounts to meet and exceed budgeted revenue goals.


• Maximize revenue by selling all facets of the hotel including room rental, banquet and catering food and beverage, AV and other revenue generating opportunities.


• Respond promptly to all sales related inquiries and correspondence from customers, prospects, and lead referrals.


• Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.


• Detailing (BEO Creation) of all meeting and events with client specifications including space requirements, times, equipment, menus, theme, décor, staffing etc.


• Coordination of all group and banquet business booked by the Sales Manager(s) or Director of Sales. Contact and appropriately follow-up on all signed/contracted business. Determination and coordination of all event planning needs.


• Communicate upcoming deadlines to clients i.e., cutoff date, room list due, final guarantee due etc. Receive and post deposits and final payments, ensure direct billing is established as applicable.


• Responsible for effectively communicating with the various departments to ensure meeting and related functions are executed to the client’s expectation.


• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.


• Provide overall direction and coordination for events to restaurant/banquet staff.


• Conduct site inspections, menu tastings and pre/post con meetings with clients.


• Participate in updating banquet menus/packages/upgrades regularly to maximize revenue and ensure customer needs are met.


• Participate in industry and civic organizations and events to take advantage of networking opportunities to build relationships and secure new business.


• Greet host (on-site contact) for assigned events and provide formal introduction and handoff to
  Banquet Captain.


• Utilize the hotels sales system in accordance with Company standards.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.

Salary Range: $75,000-$80,000 annually