CATERING & EVENTS MANAGER

Description

WOODHILL COUNTRY CLUB MISSION STATEMENT:
Woodhill Country Club is a family-oriented, year-round, private country club that serves as a primary social and recreational center for members by providing high-quality activities, facilities, and services.

WOODHILL COUNTRY CLUB TEAM PHILOSOPHY:
Through teamwork and shared vision, we are committed to enhancing members’ experiences by supporting traditions and delivering personal, high-touch service in all areas; we support one another to maintain balance for the team even during peak seasons.

CLASSIFICATION:

• Exempt (Salaried)
• Position Type: Full-Time
• Expected Hours of Work: 45–50 hours per week, including evenings, weekends, and holidays as business requires.

REPORTS TO: Assistant General Manager / Food & Beverage Director

JOB SUMMARY & OBJECTIVES:
The Catering & Events Manager is responsible for the successful planning and execution of events at Woodhill Country Club, ensuring exceptional member and guest experiences through meticulous organization, high-quality food and beverage service, and seamless operations. This hands-on leadership role balances operational oversight (approximately 60%) with administrative duties (approximately 40%), focusing on client consultations, menu development, budget management, staff supervision, and event coordination.

KEY RESPONSIBILITIES:

EVENT PLANNING & COORDINATION:

• Plan and organize all aspects of events, including venue setup, seating arrangements, parking, decorations, room diagrams, entertainment, and special client requirements.

CLIENT INTERACTION:

• Consult with clients to understand their needs and preferences, developing tailored event packages and scheduling site visits as needed.

MENU PLANNING & DEVELOPMENT:

• Design and create menus that meet client requirements, accommodating dietary restrictions and preferences.

OPERATIONAL & ADMINISTRATIVE MANAGEMENT:

• Communicate client needs through detailed Banquet Event Orders (BEOs), coordinate with vendors, and collaborate with cross-departmental teams to ensure smooth event execution.

STAFF MANAGEMENT:

• Supervise and mentor catering staff, including cooks, servers, and bartenders, fostering a professional and efficient team environment.

VENDOR MANAGEMENT:

• Negotiate contracts and build relationships with vendors for food, beverage, rentals, and other event services.

BUDGET MANAGEMENT:

• Develop and manage event budgets, negotiate with vendors, and ensure cost-effectiveness.

QUALITY CONTROL:

• Ensure food and beverages meet high-quality standards and comply with food safety and hygiene regulations.

PROBLEM SOLVING:

• Address issues or challenges during events promptly to ensure client satisfaction.

POST-EVENT FOLLOW-UP:

• Evaluate event success, gather client feedback, and identify areas for improvement.

Requirements

LEADERSHIP & MANAGEMENT:

• Strong leadership skills to motivate and manage a diverse event team effectively.

COMMUNICATION:

• Excellent verbal and written communication skills for client interactions, staff coordination, and vendor negotiations.

CUSTOMER SERVICE:

• Exceptional service-oriented approach to ensure client and guest satisfaction.

ORGANIZATIONAL:

• Strong organizational and time management skills to juggle multiple events and deadlines.

PROBLEM SOLVING:

• Ability to address challenges quickly and effectively during high-pressure event situations.

BUDGETING & FINANCIAL MANAGEMENT:

• Proficiency in budgeting and fiscal management to control event costs and optimize resources.

FOOD & BEVERAGE KNOWLEDGE:

• Familiarity with food production methods, beverage service techniques, and food safety regulations.

TECHNICAL SKILLS:

• Proficient in event management software, spreadsheets, and tools like Event 360 for creating floor plans and managing venue-related websites.

EXPERIENCE:

• Bachelor’s degree in hospitality management or a related field preferred.
• Minimum 2 years of experience in event management or catering, with a focus on meticulous planning and collaboration.
• Experience in a private club, luxury resort, or upscale event setting is a plus.

COMMITMENT & SCHEDULE:

• Availability to work evenings, weekends, and holidays as required to support event schedules and club operations.

PHYSICAL DEMANDS:

• Ability to stand and walk for extended periods.
• Must be able to reach, bend, stoop, crouch, twist, and lift up to 25 lbs.

WORK ENVIRONMENT:

• Fast-paced hospitality setting with varied noise levels and frequent client and team interactions.
• Work is performed in a general indoor environment with appropriate heating and cooling, with no significant occupational or environmental hazards beyond those typical in public-facing roles.

COMPENSATION & BENEFITS:

• Base salary $60-$70k plus commission and potential annual bonus — awarded from business booked and mutually agreed upon goals.
• Health, dental, and life/disability insurance in accordance with club policy.
• Paid Time Off.
• 401k matching program.
• Complimentary employee meals.
• Use of Woodhill’s exceptional facilities (golf course, pool, tennis courts, skating rink, ski trails, sledding hill) on Mondays.

Woodhill Country Club is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.