Catering Coordinator

Reports to: Executive Director of Sales and Brand Growth

Status: Onsite (Full-Time 40/hrs a week)

Pay Range: $18+/hour

At Chick-fil-A Conyers and Chick-fil-A Salem Bridge, we have a vision statement of: engage leaders, inspire growth, and build community. All that we do focuses around that vision.

Catering Coordinator Role Description 

A Catering Coordinator is a leader in the Restaurant dedicated to serve and support catering sales and execution. The Catering Coordinator would report to the Executive Director of Sales and Brand Growth and is responsible for any tasks assigned.

Requirements

• Must have OPEN availability Fridays and Saturdays (Open availability is defined as all hours of operation- will not be scheduled for more than a normal shift)
• Preferred experience: 1+ years in marketing
• Have a valid Georgia Driver’s License (for delivery purposes)
• Must be able to sign for an annual Motor Vehicle Report (MVR)

Responsibilities 

• Deliver care to our guests by prioritizing catering needs, advance preparation, and organization required.
• Serve in the restaurant as a team member for a minimum of 20-30 hours a week.
• Oversees the catering side of the business and has completed certification training within the first 3 months of employment.
• Work to support in Operations while assisting the Sales & Catering Manager with Catering orders.

In-Restaurant Responsibilities 

• Assist with daily catering distribution: confirm orders, provide notes for the team, take catering deliveries or delegate to the leader on shift.
• Prepare all catering pickups and deliveries.
• Review and plan for catering for the following day every day before leaving.
• Communicate with the Kitchen leadership about any additional product ordering and special prep needed.
• Collect payment for all orders and check for outstanding invoices monthly.
• Keep all catering equipment inventory clean and organized. Request additional catering items running low through our Jolt ‘Restaurant Purchase List.’
• Keep track of all TMS bags and make them available for the kitchen.
• Create systems and processes to improve our catering service.
• Provide planning support for Restaurant off-site and on-site events.
• Partner with the Marketing Team and assist with event preparations: decorations, crafts, activities, and creative planning.
• Attend all mandatory leadership meetings.

In–Community Responsibilities

• Be able to deliver catering meals: set up, guest interaction, and help build relationships within the community.
• Be able to attend outside community events to sell on-site.
• Know the restaurant menu and direct guests to order online or with mobile ordering.

Skills & Qualities 

• Proven self-starter 
• Strong sense of ownership
• Capable and passionate about building relationships with guests 
• Strong communication skills 
• Detailed and observant 
• Dependable
• Organized
• Ability to multi-task and delegate responsibility when appropriate 
• Resilient - able to handle setbacks with a positive attitude
• Able to partner well with the leadership team and communicate in a timely manner

Work schedule

• 8 hour shift
• Weekend availability
• Holidays
• Day shift
• Night shift