Catering Delivery Driver / Brand Ambassador

Description

Department: Logistics / Guest Services 

Reports To: Shift Supervisor 

FLSA Status: Non-Exempt (Hourly) 

Position Summary: 

The Catering Delivery Driver / Brand Ambassador is responsible for the timely, safe, and professional delivery and setup of catering orders. This individual represents Iacofano’s Catering & Events at client sites, airports, corporate offices, and event venues, providing excellent service while ensuring all delivery and brand standards are met. 

Key Responsibilities: 

Delivery & Setup: 

• Safely transport food and catering supplies to designated locations 
• Deliver to inflight, corporate, and residential clients 
• Follow detailed delivery protocols including setup, labeling, and temperature control 
• Verify orders against invoices or packing slips prior to departure 

Customer Service: 

• Greet clients with professionalism and courtesy 
• Communicate clearly and calmly with FBOs, clients, and staff 
• Represent the Iacofano’s brand through personal appearance and behavior 
• Collect POD (proof of delivery) and communicate any issues 

Vehicle & Safety: 

• Perform daily vehicle inspections using Samsara or designated checklist 
• Maintain vehicle cleanliness inside and out 
• Report maintenance needs and incidents immediately 
• Refuel using Fuelman card and follow documentation protocol 

Store Runs / Additional Duties: 

• Complete store stops as directed by dispatch or supervisor 
• Upload receipts and handle products responsibly 
• Assist with packing, cleanup, and facility support when not on route 

Requirements

• Valid driver’s license and clean driving record 
• Ability to lift 30–50 lbs. and navigate stairs or uneven terrain 
• Comfortable using routing apps and digital logs 
• Positive attitude and excellent communication skills 
• Experience in hospitality or delivery preferred 

Performance Expectations: 

• Deliveries are on time, complete, and set up per standards 
• Vehicle logs, inspections, and PODs are consistently submitted 
• Professionalism is maintained under all conditions 
• Client feedback is positive, and issues are promptly addressed