Catering Manager

Job Title: Catering Manager  

Location: Scratch House Kitchen and Events/Hilltop Tavern  

Employment Type: Full-time 

Our Belief 

At Scratch House Kitchen and Events, we believe success starts with our culture. We have the Fatheree Restaurant Group’s PASSION for our business, our product, and our people/guests/clients.    

- Our services require an ENGAGED mentality, a bias to action, with humble hospitality.   

- We are out-of-the-box PROBLEM SOLVERS who look around corners so our clients and guests don't have to.   

- We curate company and partner resources to bring our clients' visions to life.   

- Collaboration is at the heart of what we do.  

Position Summary   

The Catering Manager is responsible for planning, coordinating, and executing all catering events to ensure exceptional guest experiences and profitable operations. This role serves as the primary point of contact for clients, overseeing event logistics from initial inquiry through execution, and collaborating closely with culinary, service, and sales teams. 

Key Responsibilities   

- Serve as the main liaison between clients and the catering team from inquiry to post-event follow-up. 

- Meet with clients to understand event needs, menus, budgets, timelines, and service expectations. 

- Prepare and present proposals, contracts, and event orders.

- Coordinate event logistics including staffing, rentals, transportation, setup, and breakdown. 

- Work with culinary leadership to design menus, manage dietary requests, and ensure food quality. 

- Schedule, train, and supervise catering staff for events. 

- Oversee on-site event execution to ensure service standards, timelines, and guest satisfaction. 

- Manage event budgets, pricing, and invoicing to meet revenue and cost goals. 

- Maintain relationships with vendors, venues, and preferred partners. 

- Ensure compliance with health, safety, and alcohol service regulations. 

- Handle client feedback and resolve issues professionally and promptly. 

- Track catering sales, forecasts, and performance metrics. 

Qualifications   

- 2-5 years of experience preferred in catering, events, hospitality, or restaurant management. 

- Strong organizational and multitasking skills with attention to detail. 

- Excellent communication, sales, and customer service skills. 

- Proven ability to manage multiple events simultaneously. 

- Experience with catering/event management software and POS systems. 

- Knowledge of food, beverage, and service standards. 

- Ability to work flexible hours including nights, weekends, and holidays. 

- Valid driver's license.

-Food Manager Certification.

Preferred Skills   

- Sales or business development experience. 

- Budgeting and cost-control knowledge. 

- Leadership and team development skills. 

- Problem-solving under pressure in live event environments. 

Physical Requirements   

- Ability to stand and walk for extended periods during events. 

- Ability to lift and carry up to 50 lbs. 

- Comfortable working in both office and event-site environments. 

Work schedule

• Weekend availability
• Monday to Friday