Catering Sales Manager

Position Summary: The Sales Manager responsibility is to develop and foster business through pro-active direct sales, marketing, and solicitation for various or specific market segments.

Sea Palms Resort features 123 rooms, an 18 hole golf course, and a full service on-site restaurant. Nestled in the heart of St. Simons Island, our marshfront resort is a sanctuary of tranquility, designed to provide an escape from the ordinary and a gateway to unforgettable memories. Sea Palms Resort, managed by Raines Co., welcomes all individuals who have the ability to extend the warmth of hospitality to our members and guest.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Reports to: Director of Sales & Marketing

Essential Job Functions

• Develop, update, and achieve goals set on a timely basis.


• Meet company standards of 24 hours on response times to all lead sources including group banquets of 20 hotel rooms or less, golf groups of 20 rooms or less, food and beverage, catering only events and all other events as assigned by Director of Sales.


• Works with clients to coordinate bookings, creates banquet event orders and diagrams when necessary, and communicates event information to all operation teams.


• Is present for all meetings with current and potential clients, including scheduled meetings and walk-in tours, including weekends when necessary or requested.


• Presents all contracts, BEOs, and Booking Checks to be approved by DOS before sent to client.


• Collects final guest count seven days prior to event start date with signature from client.


• Collects final payment, excluding consumption items, seven days prior to event start date with signature from client.


• Shares daily office duties, banquet event order distribution and daily change log.


• Update all information in Amadeus to present date. (Account status, deposits, payments, proposals sent, etc.)


• Completes all other items as assigned by your Director of Sales on a timely basis.


• Maintains an honest working relationship with all coworkers and clients.


• Responsible for ensuring guest services has all accommodations arranged prior to group arrival.


• Reviews all catering resumes for valet orders and amenity requests.


• Accomplish Sales Goals as outlined by Raines Hospitality.


• Performs weekly BEO meetings with Managers and Banquet staff.


• Participates in the morning stand-up meeting.


• Meet/Exceed annual budget in top line rooms revenue.


• Meet/Exceed annual budget in catering/banquets revenue.


• Achieve budgeted group rooms revenue and profit.


• Meet/Exceed monthly/quarterly booking and consumption goals.


• Maintains accurate filing system for all archived catering files.


• Engage, and execute with all Raines company initiatives and Sales & Marketing programs.

Experience and Education:

Two years prior hotel sales, catering manager, or progressive experience in a hotel environment 

Experience with Delphi FDC and proficient in Microsoft 365 

Experience with brand's PMS and sales related applications

Minimum High school diploma, GED or equivalent

Bachelor’s degree in Business Administration, Marketing, or related major preferred

Travel: 

Up to 75% travel requirement.
Must possess a valid driver's license and reliable transportation

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.