Supervises FTEs: Yes Number of FTEs Supervised: 60 Exercises full management authority including performance reviews, discipline, termination and personnel hiring Yes Annual Revenue in Dollars: $400M Annual Expense in Dollars: N/A Type of degree: N/A Area of study or major: Business, Finance or Health Administration Preferred Preferred educational qualifications: Bachelor degree preferred Position specific testing requirement: N/A Minimum Level of Experience Required: 10+ years of job related experience Prior job title or occupational experience: Five+ years at the supervisory/management level in a large health system revenue cycle operations. Prior specific functional responsibilities: Progressive billing experience required. Other experience requirements: Experience with electronic patient account billing system. Experience with physician relations as it related to physician billing and coding. Demonstrated participatory and collaborative leadership style with a strong focus on team development, accountability, and performance management. Proven ability to navigate sensitive situations, resolve conflict, and foster a culture of respect, trust, and continuous improvement. Exceptional written and verbal communication skills, with the ability to clearly articulate complex concepts, performance metrics, and recommendations to diverse audiences, including executive leadership, physicians, staff, and external stakeholders. Strong analytical and critical-thinking skills, including the ability to interpret complex operational and financial data, identify trends and risks, and translate insights into actionable strategies and measurable outcomes. Highly self-directed and results-oriented, with the ability to work independently, anticipate challenges, and proactively drive initiatives to completion in a fast-paced, dynamic environment. Proven ability to manage multiple priorities simultaneously, exercise sound judgment in setting and adjusting priorities, and maintain focus on organizational goals amid competing demands. Demonstrated adaptability and resilience in the face of ambiguity and change, with a proactive and solutions-oriented approach to evolving operational, regulatory, and organizational requirements. Strong relationship-building and stakeholder management skills, with the ability to establish and sustain professional, service-focused partnerships with senior leadership, physicians, patients, and cross-functional teams to support organizational objectives and patient satisfaction. N/A
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