CCDF Assistant Caseworker/Muli-Program Office Coordinator

CHILD CARE DEVELOPMENT PROGRAM GOALS

• To assist low-income families with their child care expenses.


• To enhance the educational, social, cultural and emotional development of children.


• Embed the best quality of care and learning to promote optimal development in young children in a high-quality environment.

JOB SUMMARY: The CCDF Assistant Caseworker/Multi-Program Office Coordinator is responsible for assisting the administration of direct child care services to program participants in the ITCN CCDF service areas. The CCDF Assistant Caseworker/Multi-Program Office Coordinator will assist with monitoring and coordinating activities in the field to ensure effective delivery of program services. 

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree (BA/BS) from an accredited college or university, with a degree in Business Management, Public Administration, or other related field.

OR

• A minimum of four years of administrative experience, or any combination of experience, training, or other preparation which would indicate possession of the required knowledge, abilities and skills outlined in this position.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Program Administration principles and practices.


• Knowledge of the Tribal communities, including anticipation of their organization and community needs.


• Knowledge of the Child Care Development Fund program.


• Knowledge of childcare programs and their needs.


• Ability to maintain accurate records, analyze data, prepare reports and submit in a timely manner.


• Ability to interpret and apply Federal, State, ITCN and other program guidelines.


• Ability to work effectively with the Tribal communities, community organizations, CCDF staff, ITCN staff and program representatives.


• Self-motivated, a self-starter, dependable, and has the ability to work with minimum supervision.


• A positive attitude with effective verbal and written communication skills.


• Strong organizational skills and attention to detail.


• Willing to obtain Early Childhood Education credit hours and/or other Professional Development courses to enhance program.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES (continued)

• Willing and able to travel extensively including overnight trips. Must possess a valid Nevada’s Driver’s license and good driving record.  Must have reliable vehicle to travel extensively within the service areas with required automobile insurance coverage.


• Ability to maintain strict confidentiality.


• Experience and knowledge of Microsoft Office. Ability to integrate and merge data from multiple programs including Access, Excel, Word, Power Point and Publisher. 

PHYSICAL ABILITIES

• Occasional bending and stooping, reaching above shoulder level and crouching as well as occasional pushing and pulling.


• Must have average hearing and visual acuity.


• Must be able to use a phone and operate vehicles.


• Must have manual dexterity for keyboard and report writing.

SUPERVISORY DUTIES:  None

ESSENTIAL FUNCTIONS

ASSISTANT CASEWORKER

• Assist Caseworkers directly with the CCDF Consortium tribes that offer a certificate program to develop and improve quality child care services and increase the availability of child care


• Assist Caseworkers with certifying and managing the eligibility of program applicants and ensure verification documents are in accordance with program policies.


• Assist Caseworkers with intakes and gather all necessary information for efficient processing of enrollment paperwork ensuring that all paperwork is in accordance with CCDF guidelines.


• Assist Caseworkers with confidentiality of employee, parent and child information that is received.


• Assist Caseworkers with maintaining parent files, redetermination of eligibility and notify parents and providers of eligibility in a timely manner.


• Assist Caseworkers with maintaining the Child Care Assistance software and/or CCDF Database for program.


• Assist Caseworkers with providing resources and referral to parents who need additional assistance in other areas.


• Assist Caseworkers with referring all ineligible families to other child care programs in the communities.


• Assist Caseworkers with creating and maintaining relationships with community partners to advocate on behalf of Native American communities.


• Assist Caseworkers with monitoring homes of participating CCDF providers in the service area in accordance with ITCN CCDF Health and Safety.


• Assist Caseworkers with Tribal Early Childhood Advisory Council (TECAC), community groups and Tribal partners.


• Assist Caseworkers with answering and assisting with incoming calls for the Reno Central Field Office as needed.


• Encourage and support casework team members in pursuing professional development opportunities, including Early Childhood Education credit hours and other relevant courses.


• Stay updated with evolving program guidelines, regulations, and best practices in the field of childcare and early childhood development.


• Ensure accurate record-keeping, data analysis, and timely submission of reports in compliance with program requirements.

MULTI-PROGRAM OFFICE COORDINATOR

• Greet clients and visitors by phone and/or in person and direct them to the appropriate parties, and/or supply them with program information and services.


• Assist with supply orders, inventory and ordering of office/program supplies and documenting through HR and ITCN Finance staff.


• Process, sort, and route incoming and outgoing mail.


• Act as a liaison between program teams, fostering a cohesive and cooperative working environment in accordance with program activity.


• Ensure timely and accurate responses to inquiries from both internal and external parties.


• Answering incoming calls and routing them to the appropriate staff.


• Maintain the highest degree of confidentiality and professionalism at all times.

ESSENTIAL FUNCTIONS (continued)

• Assist with CCDF Plan development and implementation as well as submitting required reports and budgets to the CCDF Program Director.


• Stay abreast of the latest data and research as it relates to early childhood, the child care workforce and work/family issues.


• Answer and assist with incoming calls for the Reno Central Field Office as needed.


• Other duties as assigned