Cellular Sales and Customer Service Associate

FOR IMMEDIATE HIRING: Cellular Sales and Customer Service Associate in Raleigh

Our company is seeking to bring on a Cellular Sales and Customer Service Associate who will be responsible for educating customers on cellular services, presenting new products, and setting up devices. The Cellular Sales and Customer Service Associate will work with AT&T’s wireless services to expand the carrier's brand and increase customer acquisition. 

If AT&T is the signal, we’re the amplifier. At our company, our team channels high-octane energy into building brand loyalty through dynamic campaigns and cellular sales. The Cellular Sales and Customer Service Associate will be provided with training in this role to be an expert in sales and knowledge of products available. Apply to our Cellular Sales and Customer Service Associate role to learn more! 

Cellular Sales and Customer Service Associate Day to Day 

• Drive customer engagement and brand loyalty through dynamic customer engagement and interactions
• Execute strategic sales to achieve and exceed outreach and sales metrics.
• Develop and maintain a deep understanding of AT&T products and services to effectively communicate value propositions.
• Identify customer needs and tailor solutions by actively listening to their needs, questions and requests 
• Work with customers directly to manage their accounts, set up devices, and be a part of their full cellular sales cycle 
• Collaborate with Cellular Sales and Customer Service Associate team members to share best practices and contribute to a high performance sales culture 
• Actively participate in training and development opportunities to enhance sales skills and product knowledge.

Cellular Sales and Customer Service Associate Qualifications:

• Interpersonal and communication skills with the ability to connect with diverse customers.
• Proven ability to work effectively in a fast-paced sales and customer service environment.
• A results-oriented mindset with a track record of achieving sales goals.
• Excellent problem-solving and negotiation abilities
• Prior experience in sales, retail, hospitality or similar customer facing roles 
• A positive attitude and a passion for delivering exceptional customer experiences.
• Basic understanding of sales principles and customer service best practices.