Center Administrator

Center Administrator 

DuPratt Ford of Dixon – Dixon, CA

Full-Time | On-Site
Pay: $18 – $25 per hour (DOE)
Schedule: Monday – Friday, 8:00am – 5:00pm

About the Position

DuPratt Ford of Dixon is seeking a reliable, positive, detail-focused Body Shop & Tow Assistant to support our Collision Center, Tow Department, and Detail/Permaplate operations. Someone that enjoys speaking with different people everyday. We have a great environment, we're positive and good-humored, but still work hard!

This role is customer-facing, phone-handling, multi-tasking, and involves both office and occasional outdoor yard coordination.

Key Responsibilities

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  Answer incoming phone calls & assist callers professionally

  
  


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  Sort & send emails

  
  


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  Greet customers, vendors, & visitors

  
  


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  Assist with general office duties as needed

  
  


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  Manage Bringg application for AAA dispatch calls

  
  


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  Coordinate schedules with tow truck drivers

  
  


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  Manage tow yard — vehicle coordination & customer releases/pick-ups

  
  


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  Receive payments for Collision Center & Tow Department

  
  


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  Manage new vehicle details & Permaplate processing

  
  


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  Call customers to schedule Collision Center & Permaplate appointments

  
  


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  Support estimators & tow drivers with admin tasks

  
  


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  Open repair orders (ROs)

  
  


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  Coordinate incoming vehicles with tow companies

  
  


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  File tow liens & work with I-Pull U-Pull per CA regulations

  
  


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  Work outside in tow yard when necessary

  
  

Requirements

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  Valid CA driver’s license

  
  


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  Previous office/admin or customer service experience preferred

  
  


• Willingness to help customers & teammates with a good attitude 


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  Ability to multitask and adapt to changing priorities

  
  


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  Ability to professionally communicate with customers and teammates

  
  


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  Comfortable working both indoors and outdoors at times (tow yard)

  
  


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  Treats people with kindness, dignity, and respect

  
  


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  Basic computer/scheduling system proficiency

  
  


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  Ability to handle payments and receipts accurately

  
  


• If interested, please apply here as well as on the Dupratt Website with this link:
  

  https://jobapp-new.hrhotlink.com/c/736FE8697C2A25/en-US/PrivacyNotice/Index

  
   

Why Work Here

Family-owned Ford dealership & body shop — local, stable, and service-focused team atmosphere.

Keywords: body shop, collision center, tow assistant, office admin, automotive admin, AAA dispatch, tow yard, Permaplate, auto dealership, receptionist, scheduling, customer service, multi-phone line, scheduling appointments, money handling