Center Director

Center Director Job Description

Change Lives Through Math.

Are you a natural leader who loves seeing students succeed? Mathnasium is looking for a dynamic Center Director to lead our Town and Country team. You’ll be the face of our center—managing operations, inspiring a team of instructors, and building lasting relationships with families in our community. Do you believe that kids should be first?  Do you believe in getting better every day? Are you a magnetic person? Are you actively engaged in the workplace?  If so this may be the position for you!

The Mission

As Center Director, you aren’t just managing a business; you’re ensuring every student who walks through our doors develops the confidence and skills to excel. You will drive the center's growth by turning inquiries into enrollments and instructors into mentors.

What You’ll Do

• Lead & Inspire: Recruit, train, and manage a high-performing team of instructors.
• Drive Growth: Manage sales, lead conversion, and local marketing to hit revenue goals.
• Build Community: Act as the primary point of contact for parents and local schools, providing world-class customer service.
• Ensure Quality: Oversee the "Mathnasium Method," ensuring student learning plans are accurate and effective.
• Master Operations: Handle the "business side"—from billing and scheduling to keeping the center customer-ready.

Who You Are

• A People Person: You can talk to anyone, from a struggling 2nd grader to a high school principal.
• Results-Oriented: You have a "business owner" mindset and love hitting targets.
• Highly Organized: You can juggle sales calls, staff schedules, and student assessments without breaking a sweat.
• Tech-Savvy: Comfortable with Google Suite and learning new management software.

Work Schedule

• The expected full-time work schedule will be Monday to Thursday 11:30am – 8:30pm and Sunday 11:30am – 4:30pm during the school year (may change by individual centers) and Monday to Friday 11:30am – 7:30pm during the summer. This does not include time to get to and from work.
• The minimum expected office hours are 12:00pm to close of business for weekdays and an hour before open to close of business on weekends. Deviation from this requires notice given to supervisor. Due to the constraints in administrative time, many virtual meetings will begin at 11:30. It is expected that these are held at the center at a computer with video conferencing enabled.
• The work schedule may be modified occasionally to accommodate the needs of the business and different center schedules. Additionally, time will be required outside of these hours for events, meetings and training.

Training

• Work closely with the Training Manager to complete the required training in a maximum of 90 days.
• Learn and execute any process updates and demonstrate ability to implement ongoing company developments. 

Abilities/Skills

• Work independently without close supervision.
• Flexibility/adaptable to constant change.
• Strong tact and diplomacy; interacts with and works cooperatively with students, parents and staff.
• Demonstrate sensitivity and responsiveness to needs of parents, students and staff.
• Highly organized; managing multiple, concurrent priorities/projects with accuracy and sense of urgency.
• Ability to prioritize, organize, plan and work under own initiative.
• Excellent written/verbal communication, persuasion skills and strong relationship-building abilities.
• Strong problem-solving and conflict resolution skills.
• Collaborative leadership; delegating responsibilities as is appropriate.
• Ability to calculate figures and amounts, analyze/interpret business reports and statistics and write reports and business correspondence.
• Strong comprehension of Google Suite.
• Education/Work Experience
• Must have high school diploma or G.E.D.; B.S. degree in Business preferred.
• Minimum 3 years related experience, preferably in sales, marketing and/or teaching, with a strong focus on building relationships.
• Proven experience in customer service, fiscal management and sales.

Mental and Physical Demands

• The person in this position frequently communicates with students, parents and employees. They must be able to exchange accurate information in these situations.
• This position is dynamic and requires regular movement about the center as well as remaining in a stationary position. The employee must move items that weigh up to 50 pounds (i.e. box of paper).
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• The person in this position must demonstrate comprehension to be able to understand direction and adhere to established procedures. Resilience is also key to this position, the person needs to adapt well in the face of workplace stressors such as customer service complaints and competing priorities of reasonable or high significance.

Supervision

• Provide direction and supervision of all center staff.
• It is expected that this position requires limited supervision.
• The Center Director position is supervised by the District Manager.
• The above information is intended to describe the most important aspects of the position. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work.

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