Center Manager

Center Manager – European Wax Center

Are you a motivated leader in the spa or service industry looking to take the next step in your career? Join European Wax Center as a Center Manager and lead a high-performing team in a modern, luxurious environment dedicated to revealing beauty and building confidence.

If you’re passionate about beauty, driven to exceed guest expectations, thrive in a performance-based environment, and enjoy developing top talent, this is the opportunity for you.

As a Center Manager, you will play a key role in daily operations, sales performance, team leadership, and delivering an exceptional guest experience—while helping lead one of the top-performing centers in the European Wax Center family.

What You’ll Do

As an EWC Center Manager, you’ll have the opportunity to develop and inspire a team of Guest Service Associates and Wax Specialists, helping each individual achieve their personal and professional best. Your open, supportive leadership style will foster an energetic and positive workplace where team members are excited to come to work each day.

You’ll also be encouraged to solve challenges creatively, bring forward new ideas, and continuously elevate the guest experience—all while enjoying competitive pay and growth opportunities.

Key Responsibilities

• Deliver an exceptional guest experience during every visit
• Interview, hire, train, and develop a high-performing team passionate about the EWC brand
• Consistently achieve service and sales goals
• Partner with the District Manager to identify opportunities and enhance guest value
• Clearly communicate business goals, contests, and performance expectations
• Lead by example in all guest and team interactions
• Submit payroll and operational reports and follow up on daily activities
• Maintain brand standards for visual presentation and cleanliness
• Optimize scheduling to meet business needs and goals
• Minimize loss by following established loss-prevention practices

Requirements

• Minimum 1 year of management experience (preferably in a specialty retail or multi-service environment)
• Confident, positive leadership style with excellent communication skills
• Strong analytical abilities and attention to detail
• Reliable transportation
• Previous experience with European Wax Center, Massage Envy, and/or Zenoti software is a plus

Compensation & Benefits

• Competitive pay with commission and quarterly bonus opportunities
• Paid training through European Wax Center
• Employee discounts on waxing services and products

About European Wax Center

At European Wax Center, everything we do revolves around one simple goal: getting guests and keeping them coming back. From our unique services and products to the unforgettable guest experience created by every associate, our mission is to help guests feel confident and beautiful in their own skin.

Our success starts with a clear vision, consistent execution, and a supportive culture where every team member—from Franchisee to Associate—plays a vital role in our STRUT community. We strive to be a brand people love working for, not only because of results, but because of how great it feels.

European Wax Center is an Equal Opportunity Employer.

Employment Details

• Job Type: Full-time
• Work Location: on-site only

Work schedule

• 8 hour shift
• Weekend availability

Supplemental pay

• Commission pay

Benefits

• Referral program
• Employee discount
• Paid training
• Mileage reimbursement