Center Standards & Incentives Officer

Job Summary: Supervises the Center’s Student Behavior Management and Incentives system, including zero tolerance for drugs and violence and incentives to promote positive behavior. Responsible for ensuring compliance with the Policy & Requirement Handbook (PRH) requirements and company policies in regards student standards of conduct and behavior. Assists students in acquiring social maturity needed to gain employment and commence a career.

Duties/Responsibilities:

•  This position may serve on a rotating basis as the senior weekend duty officer, which entails being on call by phone, reporting to the Center in an emergency, and briefing management on events over the weekend.
• Assists students in adjusting to Center life to enhance student retention by providing supervision, behavior modification, counseling, and by acting as a positive role model and mentor. 
• Employee provides services that meet the needs of students in a timely professional manner with the highest degree of customer service in mind.
• Maintains confidentiality but reports significant events or situations immediately through approved channels to ensure the health, safety, and well-being of students and staff, and to ensure that required reporting occurs, and that students receive emergency services as needed.
• May be assigned to supervise an activity, a special event (either on or off center), or in other program areas as assigned on a temporary, periodic, or regular basis.
• Responsible for initiating and review student records and files, enter case notes, complete forms and reports accurately, and to ensure they are complete, timely, and in compliance with PRH and company polices.
• Reviews all behavioral reports for consistency and conformity to the rules, deciding which level of the center’s Behavior Management System should deal with each problem.
• Administers sanctions directly for specified disciplinary infractions as per the sanctions schedule in the approved behavior modification guide. 
• Reviews behavior infraction for violation of the Zero Tolerance (ZT) policy, charges students with Fact Finding Boards (FFB), ensures FFB are conducted timely and that the center remains in compliant with the PRH and Zero Tolerance Policy.
• Responsible for developing and submitting initial, supplemental, and final Significant Incident Reports (SIR) in compliance with the PRH and within required timeframes.
• Participates or provides input in 30-day probationary period evaluation.
• Monitors all class attendance reports and coordinates all disciplinary action deemed necessary because of excessive class absenteeism and unauthorized absences.
• Maintains a complete file of all students disciplinary records.
• May be responsible for ensuring the proper functioning of the student disciplinary council (CDC) to include training of board members, supervision of elections, etc.
• Attends required staff training sessions.
• Performs other duties as assigned.

Qualifications:

Minimum: Bachelor’s degree in social science or work-related field, or equivalent combination of education and experience. One year’s experience in law enforcement, probation, law enforcement, disciplinary or youth counseling capacity. Model company Core Values.

Preferred: Minimum + Job Corps experience. Master’s degree in social work, counseling, criminal justice, or a closely related field.

Knowledge: Knowledge of disciplinary and behavior management techniques. Must obtain a valid State driver’s license. Excellent communication skills, both oral and written. Excellent interpersonal skills. Must obtain and maintain CPR/First Aid certification. Ability to effectively relate to student population.

Physical Requirements:

Frequently

Sitting

Seeing

Hearing

Speaking

Occasionally

Standing

Walking

Bending

Stooping

Squatting

Flexibility

Seldom

Climbing

Lifting 50 pounds

Carrying

Kneeling

Pushing/Pulling

Running

Driving

Environmental Demands:

Equipment: Ability to operate office equipment 

Work Alone: Occasionally works alone

Work With Others: 85% of time spent working and interacting with team and other departments

Reading: Ability to read at a college level

Writing: Ability to write at a college level