Central Intake Social Service Specialist 3 (SSS3) - Seattle

Salary:

$5,214.00 - $7,016.00 Monthly

Location :

King County - Seattle - Pioneer Square, WA

Job Type:

Full Time - Permanent

Job Number:

2024-06778

Department:

Dept of Children, Youth, and Families

Opening Date:

06/13/2024

Closing Date:

6/23/2024 11:59 AM Pacific

Salary Information:

The high end of the salary range, Step M is typically a longevity step

Description

Our vision is to ensure that "Washington state's children and youth grow up safe and healthy-thriving physically, emotionally and academically, nurtured by family and community."

Job Title:

Central Intake Social Service Specialist 3 (SSS3) - Seattle
Location : Seattle, WA. This position is full-time. The work schedule is four days/week working ten hours/day: Wednesday to Saturday 4 pm to 2 am (40 hours). The assigned workstation is in the Seattle Pioneer Square/Stadium district. This is a telework position however, staff must be able to travel to and work from the office as required. Mandatory monthly in-person unit meetings and occasional in-person training, unit retreats, and all-staff meetings will occur.

Closes:

06/23/2024
Salary:

$5,214.00 - $7,016.00 Monthly. The salary listed does not include an additional 5% premium granted to King County employees.

Our Central Intake Office located in Seattle, is searching for a Social Service Specialist 3 (SSS3) to join our dynamic team. If you thrive with critical thinking and shared decision-making, we encourage you to apply!

Click here to learn more about

The Opportunity:
This position will be responsible for performing assessments and responding to telephone and written reports of abuse, neglect, and other child welfare service requests. This individual will gather information and perform risk and safety assessments to properly screen cases and refer families to the appropriate services. Within DCYF Field Operations, the Central Intake unit operates 24/7 and provides services to Region 4 during weekday/non-holiday hours and statewide at all other times. This position provides intake program services for multiple programs such as Child Protective Services (CPS), Child and Family Welfare Services (CFWS), Family Reconciliation Services (FRS), and Family Voluntary Services (FVS). In this role, you will also work with the Licensing Division (LD) regarding complaints/infractions, provide crisis call management to assist callers for the End-Harm Line, and process ICPC/ICAMA requests.

Some of what you will get to do:
Respond to phone and written inquiries from community members and professionals reporting cases of suspected abuse and neglect.
Collect information, assess risk and safety for children, the risk to caseworkers, and make screening decisions on reports.
Enter correct and timely intake information and case data, extract and/or compare data from other sources such as CSO records, collateral contacts, and prior history.
Prioritize incoming calls during peak season and manage higher workloads by working on multiple cases simultaneously.
Refer cases to law enforcement where criminal acts may have been committed.
Conduct interviews with families and collateral sources.
Use basic knowledge of social services program components to assist in assessing and understanding risk factors and family dynamics.
Required Qualifications:
Six (6) years of paid social service experience. Paid Social Service experience must include at least one year of assessing risk and safety to children and providing direct family-centered practice services.

AND

30 semester or 45 quarter credits in a Social Services discipline completed at a college recognized by the U.S. Dept. of Education or the Council for Higher Education Accreditation (CHEA).
OR
Bachelor's degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience.*
OR
Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience.*
OR
One (1) year of experience as a Social Service Specialist 2.

*Paid Social Service experience must have included assessing risk and safety to children and providing direct family-centered practice services.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.orgFor Degrees obtained outside the U.S.: Foreign Equivalency certification must be attached to the application. Incomplete applications may be screened out of the recruitment process.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:
Ability to effectively communicate and comprehend, interpret, and apply current applicable laws, rules, and policies on delivering child protective and child welfare services within Washington State and deliver services accordingly.
Ability to evaluate, analyze, and assess risk and safety in all cases as defined by law and best practice, and implement appropriate procedures using the agency's preferred risk and safety assessment tools.
Previously demonstrated experience using FamLink.
How do I apply?

Complete your applicant profile and attach the following:
Transcripts (Unofficial transcripts are acceptable for application submission)
Cover Letter
Current Resume (detailing experience and education)

Supplemental/Additional Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position requires a valid unrestricted (other than corrective lenses) driver's license.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:

If you need an accommodation throughout the application/interview process, contact . If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855)524-5627 or email

Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.

2024-06778

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:

If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note:

Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note:

Most agencies follow the civil service rules covering leave and holidays for

exempt

employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022

01

Which of the following best describes a combination of your education and experience in the social services field?

I have Six years of paid social service experience; which included at least one year of assessing risk and safety to children and providing direct family-centered practice services. AND 30 semester or 45 quarter credits in a Social Services discipline completed at a college recognized by the U.S. Dept. of Education or the Council for Higher Education Accreditation (CHEA).
I have a Bachelor's degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience*. *Paid Social Service experience must include assessing risk and safety to children and providing direct family-centered practice services.
I have a Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience*. *Paid Social Service experience which must include assessing risk and safety to children and providing direct family-centered practice services.
I have one year of experience (or more) as a Social Service Specialist 2.
I have one year (or more) of experience as a Social Service Specialist 3.
I have one year (or more) of experience as a Social Service Specialist 4 or above.
None of the above.

02

Do you have the required paid social service work experience assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units)?

Yes
No

03

Please briefly describe where you gained your paid Social Service work experience which included assessing risk and safety to children and providing direct family-centered practice services. Your answer should also be reflected in the work history section of this application. If you do not have this experience, please write "none." Please do not write "see application/resume/cover letter."

04

(For degrees obtained outside the U.S.) Have you included a foreign equivalency certification verified by a NACES-approved organization from naces.org?

Yes
No
Does not apply

05

Do you have a valid unrestricted (other than corrective lenses) driver's license?

Yes
No

06

This position requires a criminal background check prior to employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Are you willing to undergo a criminal background check as a condition of employment?

Yes
No

07

DCYF - How did you hear about this job opportunity?

WWW.Careers.Wa.Gov
WorkSource Center or Website (WorkSourceWA.com)
Washington State Employee Referral
DCYF Employee Referral
DCYF Jobs Page
Monster
College/university career fair or website
LinkedIn
Facebook
VERG
Advertisement
CareerBuilder
Diversity Jobs
Handshake
Movie Theatre
Other

Required Question
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