Central Scheduling Specialist

Overview:
Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments.

Main Function:
The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital’s computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service.

Key Responsibilities:

Schedule patient appointments into the hospital computer system in accordance with physician office requests

Accurately collect and enter patient demographic and procedural information

Provide excellent customer service to patients, providers, and internal departments

Verify and confirm appointments with appropriate documentation

Collaborate with other departments to resolve scheduling issues or conflicts

Maintain confidentiality in accordance with HIPAA and hospital policies

Qualifications:

Education: High school diploma required; some college coursework preferred

Experience:

Minimum one year of previous office experience required

Prior experience in a medical setting preferred

Proficiency in computer use required

Experience with MediTech and appointment scheduling software preferred

Knowledge of medical terminology required

Why Join Griffin Health?
At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day.

Apply Today!