Certified Medical Assistant

Description

We are seeking a compassionate and skilled Medical Assistant to join our team in a patient monitoring role, providing exceptional care to patients with diabetes. As a Patient Monitoring Medical Assistant, you will play a vital role in assisting healthcare professionals in delivering comprehensive and personalized diabetes care to patients. 

Essential Duties and Responsibilities 

• Assist healthcare professionals in providing patient care to individuals diagnosed with diabetes, primarily via phone. 
• Perform routine clinical tasks, including collecting patient history, and documenting patient information accurately in electronic health records. 
• Provide educational materials to patients about diabetes management. 
• Provide support and encouragement to patients, helping them navigate the challenges of living with type 2 diabetes. 
• Schedule appointments, organize medical records, and ensure efficient communication and flow between patient and healthcare provider. 
• Stay up to date with the latest advancements in diabetes management and treatment to provide informed assistance to patients and the healthcare team. 
• Adhere to all privacy regulations and always maintain confidentiality of patient information. 
• Comfortable spending much of the day assisting patients via phone. 
• Other duties as assigned. 

Requirements

 Certification as a Medical Assistant by a recognized Medical Assistant training program required. 

• Previous experience working with patients with diabetes and Continuous Glucose Monitors (CGM’s) preferred. 
• Experience working in a patient monitoring setting preferred. 
• Experience in using electronic health records and basic medical software. 
• Comfortable spending majority of day assisting patients via phone. 
• Strong interpersonal and communication skills to effectively interact with patients, healthcare professionals, and other team members. 
• Compassionate and empathetic nature, with a genuine desire to help patients manage their diabetes effectively. 
• Excellent organizational skills and attention to detail. 
• Ability to work efficiently in a fast-paced environment. 
• Ability to work in an office full time. 
• High school diploma or equivalent.