Certified Medical Assistant

Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services. The PIHC model of care assures that persons with HIV have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes.

JOB SUMMARY: The Certified Medical Assistant (CMA) will support medical providers in delivering care for patients enrolled in pre-exposure prophylaxis (PrEP) services and in delivering primary care and HIV specialty care for patients living with HIV. The CMA is supervised by the Nurse Manager and ultimately the Director of Clinical Care.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.

ESSENTIAL FUNCTIONS:

Duties and Responsibilities

• Support physicians, nurse practitioners (NP) and physician assistants (PA) in the care of patients receiving PrEP services and in the care of patients living with HIV.
• Escort patients to exam rooms
• Perform vital signs
• Return phone calls within 24 hours
• Conduct patient interviews including history, complaints, and current medications
• Prepare patients for examinations, and assist the physician, NP or PA during examinations
• Collect and prepare laboratory specimens (including phlebotomy) or perform basic laboratory tests
• Prepare referrals as ordered
• Document in the electronic medical record
• Schedule patients for appointments with clinical provider or for laboratory specimen collection
• Provide treatments, administer medications and vaccines as directed
• Authorize medication refills as directed
• Perform administrative duties related to patient care as directed
• Abide by all state and agency policies regarding confidentiality of patient information
• Responsible for general clinic housekeeping and disinfection of exam rooms and other treatment areas as necessary
• Participate in quality improvement activities as indicated

Knowledge, Skills, and Abilities

• Certified as a Medical Assistant, preference for strong phlebotomy skills
• Self-starter with the ability to multi-task
• Electronic Medical Record system knowledge preferred
• Possess excellent communication skills (writing, spelling, listening and speaking)
• Cooperates as a team member
• Possesses problem solving and decision-making abilities
• Utilizes good management techniques
• Follows through to completion of assigned tasks
• Proficiency in word processing, spreadsheet database and presentation software
• Abides by all policies and procedures concerning personnel including conflict of interest policy

Minimum Qualifications

Certified Medical Assistant or Medical Assistant with Associate Degree or higher in the medical field with at least 2-3 years of experience in clinical setting.

Experience

At least 2-3 years of experience in clinical setting.

License/Licensure

NA

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, use hands to finger, handle, or operate computers, objects, tools, or controls and reach with hands and arms.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

NOTES:

1. Positive Impact Health Centers, Inc., is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, or covered veteran status.
2. Recreational drugs, weapons and violence are not permitted on agency property or at any agency events or programs.
3. The above job description represents the general nature, primary duties and responsibilities, and qualifications for the work performed by employees within this job, but is not a comprehensive and exhaustive list. Employees may be required to perform other duties as assigned, and specific duties, responsibilities, and activities within the core nature of the job may change at any time with or without notice. Employees must be able to perform the essential functions of the job, as specified by the employing entity, with or without reasonable accommodation.
4. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for all jobs, if not currently employed by Positive Impact Health Centers.