Certified Medical Assistant

The Certified Medical Assistant (CMA) supports providers in delivering high-quality patient care within our ENT and Allergy specialty practices. This role is responsible for clinical and administrative support, ensuring efficient patient flow, accurate documentation, and an exceptional patient experience. The ideal candidate is compassionate, detail-oriented, and comfortable working in a fast-paced specialty environment.

Clinical Support

• Room patients and obtain vital signs, medical histories, and chief complaints
   
• Assist providers during ENT and Allergy examinations and procedures
   
• Prepare exam rooms, instruments, and supplies
   
• Perform in-office testing (e.g., allergy testing support, audiology prep, nasal endoscopy prep, injections, nebulizer treatments, as applicable)
   
• Administer medications and injections per provider orders and scope of practice
   
• Ensure proper sterilization and infection control procedures
   

Patient Care & Communication

• Educate patients on procedures, medications, and follow-up instructions
   
• Provide compassionate, professional care to a diverse patient population
   
• Answer clinical questions within scope and route concerns appropriately
   

Administrative & Documentation Support

• Accurately document patient information in the EMR
   
• Assist with referrals, authorizations, and prescription refills
   
• Maintain accurate and timely charting
   
• Ensure HIPAA compliance and patient confidentiality
   

Clinic Flow & Team Collaboration

• Support efficient patient flow and clinic operations
   
• Communicate effectively with providers, front desk staff, and leadership
   
• Assist with inventory management and supply restocking

• Graduate of an accredited Medical Assistant program
   
• Current Medical Assistant certification (CMA, RMA, or equivalent) required
   
• Previous experience in ENT, Allergy, or specialty practice preferred
   
• Knowledge of medical terminology and clinical workflows
   
• Proficiency with EMR systems
   
• Strong interpersonal and organizational skills
   

Skills & Competencies

• Excellent patient-care and communication skills
   
• Ability to multitask in a fast-paced clinical environment
   
• Strong attention to detail
   
• Professional, compassionate demeanor
   
• Reliable, punctual, and team-oriented
   
• Bilingual skills (Spanish/English) a plus