Certified Medical Assistant

We are a high-end mental health clinic with office location in Rockwall, Texas. We provide face-to-face and telepsychiatry services at the clinics and to patients in multiple other organizations, rehabilitation centers, and detox facilities throughout Arizona. We strive to provide the best health care & customer service in a very professional, yet personalized, warm, and friendly environment.

We seek enthusiastic, high-energy, motivated Certified Medical Assistant to join our team. Interested candidates must have experience, and be dependable, punctual, and able to communicate professionally. SMHWI is a growing company that gives striving employees excellent opportunities for supervisory and managerial positions.

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Cover the front desk as needed.
• Check-out patients, assist with referral processing, and arrange laboratory services 
• Handle billing process- complete prepayment credit, call to collect, past due balances, reconcile daily deposits.
• Verifying insurance and deductibles while collecting copayments and coinsurance. 
• Prepare patients for examination and take vitals. Clean and sanitize area and equipment between each patient. 
• Perform routine specimen collection and tests as requested by clinical staff. 
• Assist patients with medical related online forms, applications and telehealth. 
• Assist Clinical staff with medical record requests, reports, and letters as requested. 
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies. 
• Monitor providers schedules-looking for errors, insurance or chart audits ect. 
• Assist with flow of office and any additional duties as assigned. 

Qualifications 

• High school diploma or GED required; completion of an accredited medical assistance certification program Required
• Excellent interpersonal skills.
• Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner 
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies 
• Knowledge of patient care and examination procedures 
• Must be able to always maintain confidentiality with HIPAA guidelines