Certified Medical Assistant (CMA)

About the position:

Mission Statement: to provide exceptional patient experiences. 

Work as a compassionate Certified Medical Assistant mid office team member who provides patient care under the direct supervision of the providers.

Apply today to join our talented and experienced team of CMA's who deliver exceptional healthcare services under the direct supervision of our providers.

A few highlights of what we offer:

Health benefits (medical, vision, dental, short-term and long-term disability), 401k, PTO, mileage program for travel, and development and training opportunities. Engage with a caring team that provides recognition for positive efforts and exceptional work/service.

The position will remain open until all vacancies are successfully filled.

Responsibilities:

• Performs medical assistant procedures assists the providers with patients, including preparing patients and the examination rooms, taking initial medical history for the chart, taking vital signs, and explaining the process to the patients.
• Undertake front office and clerical duties such as assisting patients with paperwork, verifying patient demographics and insurance benefits, and performing billing and bookkeeping functions.
• Assists provider in all special procedures, including minor surgery, as required.
• Outlines care instructions to patients as instructed by provider.
• Assists with any procedures that have been taught through formal training or by provider.
• Updates medical records in accordance with procedures and forms.
• Follows HIPAA guidelines for patient confidentiality and follows principles of medical ethics for medical assistant.
• Keeps rooms stocked with adequate medical supplies, washes and dries instruments used, and prepares sterilization as required.
• Clean wounds, draws labs, electrocardiograms, and applies dressings and splints as directed by provider.
• Assists patients any time an urgent need is apparent or as directed by supervisory staff.
• Assists in lab procedures under the supervision of provider or which training has been given.
• Other duties may consist of notifying patients of lab results, giving vaccines, immunizations and medications prescribed by the doctor; lab work consisting of throat cultures, hematocrits, and urinalysis.
• Responsible for proper handling and storage of all medications stored in the office.
• Complete required trainings as assigned by the organization.
• Other duties as assigned.
• Regularly interacts with providers/team members/patients via face to face or electronically

Job Requirements:

• Demonstrates empathetic and superior communication skills
• Exhibits outstanding customer service and patient care
• Can effectively act as a liaison between patients and providers
• Ability to work in a fast-paced environment and multi- task
• Follows established office routines and policies
• Working knowledge of medical terminology
• Understanding of ethics of confidentiality/HIPAA
• Displays a courteous and friendly attitude to patients and team members
• Performs other admin related duties as assigned
• Ability to help assist with front office duties as needed/requested
• Cross train between front office and mid office responsibilities as needed to ensure a synced clinic

Education and Qualifications:

• High School Diploma or equivalent, required
• Current CPR/BLS certification, required
• Current Certified Medical Assistant certification, strongly preferred
• Experience with EPIC strongly preferred
• Working knowledge of medical terminology, strongly preferred

Work Environment:

• This job operates in a professional medical environment
• On-site position
• Consistent use of technology throughout shift to complete assigned work tasks
• Frequent use of working on a computer to complete assigned work tasks
• Ability to move supplies and office equipment (up to 20 pds)

Work Schedule and Travel:

• Typical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shift
• Every other weekend required
• Overtime hour availability based on patient volume and clinic needs
• Regional staffing requires travel within region. Travel outside region may be required based on volumes and clinic needs
• Mileage program available for eligible movement
• May require traveling to clinic locations outside preferred region during training

This position is for the person who:

• Thrives working in fast-paced, high growth environment
• Has a passion for helping people and a servant’s heart
• Enjoys meaningful work that truly impacts the lives of others and the community
• Agile with the ability to adapt in a sometimes everchanging environment
• Strives to foster a positive work environment for team members and patients
• Looks to improve the working environment and processes
• Engages with management to discuss new ideas and suggestions

About the Organization:

Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We’re here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You’d be a great fit for TGH Urgent Care if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community.

As part of the hiring process: a background and drug screen will need to be successfully completed. Required certifications listed in job description will need to be provided at time of initial interview.