Certified Medical Assistant - EngageMED

Medical Assistant (Safety-Sensitive)

Location: 

Multiple Clinics | Central Arkansas Region

EngageMED is expanding! We are seeking dedicated Medical Assistants to join our growing team across several locations in Central Arkansas. Apply today to connect with our recruitment team and explore the unique clinical opportunities EngageMED has to offer.

I. Job Summary

The Medical Assistant (MA) is a safety-sensitive role responsible for delivering high-quality patient care under the direction of a healthcare provider. This position balances clinical excellence with essential administrative support. The MA utilizes a systematic approach to patient assessment and implementation of care while managing front-office duties—including scheduling, patient check-in/out, and multi-line phone management—to ensure a seamless patient experience.

II. Key Responsibilities

Clinical Excellence:

• Patient Care: Perform routine care following established protocols, including obtaining and recording vital signs (BP, temp, pulse, height/weight) and documenting patient history and presenting concerns.
• Procedures: Administer medications and vaccines (oral, injection, topical, etc.) and perform routine diagnostic tests such as EKGs as ordered.
• Lab Support: Perform venipuncture (blood draws), collect specimens, and prepare them for laboratory analysis.
• Communication: Serve as a liaison between providers and patients, relaying test results and care plans via phone or mail.
• Environment Maintenance: Sanitize and sterilize instruments, maintain medical equipment, and ensure exam rooms are stocked and orderly.

Administrative & Operational Support:

• Scheduling: Coordinate follow-up appointments and diagnostic testing, ensuring all referrals are completed.
• Documentation: Accurately record plan-of-care details, test results, and exam findings within the Electronic Health Record (EHR).
• Compliance: Adhere to safety checklists, quality control protocols, and HIPAA regulations to protect patient privacy.

III. Job Requirements & Qualifications

Education & Licensure:

• High School Diploma or equivalent (Required).
• Graduate of an accredited Medical Assistant program (Required).
• National Certification or Registration: (CMA, RMA, NCMA, or NRCMA) (Required).
• Basic Life Support (BLS) or Advanced Cardiovascular Life Support (ACLS) (Required).

Experience:

• Experience: Minimum of 2+ years of experience as a Medical Assistant in a clinical setting (Required).

IV. Disclaimers

• This job description reflects EngageMED’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
• Critical features of this job are listed above and are subject to change at any time due to reasonable accommodation or other operational needs.