Certified Medical Assistant - Full-time - Outpatient Behavioral Health - Medstar Washington Hospital

Come work with a growing interdisciplinary team!  Signet Health manages the behavioral health services for Medstar Washington Hospital Center.  Our team uses evidence-based treatment modalities to help provide cutting-edge and quality therapeutic services to those that need it most in the District of Columbia area, as well as surrounding states. Our services include brief therapy, group therapy, addiction related services, medication management, Intensive Outpatient Treatment Program (IOP), Partial Hospitalization Program (PHP), and integrated Co-Occurring treatment for adults, and in-house point of care testing/psychiatry related labs.

About the Role

Join a collaborative behavioral health team where your work directly supports patients on their path to recovery. We are seeking an experienced Medical Assistant to provide both clinical and front end support in a fast paced outpatient setting. This role offers variety, teamwork, and the opportunity to make a meaningful impact every day.

Key Responsibilities

- Provide clinical support including vital signs, screenings, specimen collection, urine drug screens, and point of care testing
- Assist with documentation, EMR tasks, prior authorizations, refill workflows, and patient communication
- Cross cover front desk functions including scheduling, registration, insurance verification, and check in and check out
- Manage calls, voicemails, and patient messages to ensure timely follow up
- Support patient flow across psychiatry, addiction services, and related programs
- Maintain supplies, documentation, and compliance with clinic standards

Qualifications

- Medical Assistant certification required CMA, RMA, or equivalent
- Minimum 2 years of outpatient or ambulatory experience
- BLS certification required or obtained during onboarding
- Strong communication, organization, and multitasking skills

Preferred

- Experience in behavioral health, psychiatry, or addiction services
- Experience with EMR systems, prior authorizations, and patient registration workflows

Yearly Salary

$48,540 - $59,327

EOE

Medstar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years Medstar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.