Certified Medical Assistant I,II,III $2500 Hiring Bonus

Position Summary

 In collaboration with the healthcare and administrative team and working within their scope of practice, the Certified Medical Assistant (CMA) will assist providers in the delivery of patient care to ensure patient and provider needs are met and fall within Stillaguamish Tribe of Indians policies and procedures; performing administrative tasks as needed to maintain flow and function within the clinic.

Essential Duties and Responsibilities
Maintain ability to float between the front desk and clinical duties as needed to include:

Preform opening duties for the clinic to include: Unlocking the office, alarm shut-off, setting up and preparing the front office for the day, complete any incoming faxes and missed calls received after hours.
Warmly greet patients, family members, vendors and other visitors to the clinic.
Facilitates patient registration flow and communicates delays/messages for patients to appropriate staff.
Prepare exam rooms for procedures; select set up and maintain medical supply stock and equipment for all examinations, visits and procedures in the clinic.
Meets with new patients individually to assure appropriate information has been gathered to complete registration procedure. (Tribal enrollment card, Driver’s License or State Id Card, Social Security Card, Insurance Card, or other qualifying information).
Promptly and professionally answers multiple phone lines and appropriately determines patient needs-utilizing clinical knowledge and critical thinking skills to deliver safe and effective care.
Triage phone calls in a timely and professional manner and route calls appropriately; documenting patient communication through the EHR.
Maintain a smooth flow of communication between patient, provider and other clinic staff.

• Appropriately obtains and manages specimens, including; labeling, form completion, transport to laboratories, and log maintenance.


• Provide accurate laboratory testing, following clinical procedures and document appropriately.


• Assist providers with procedures as needed.


• Schedules appointments for new and return visits using scheduling system and ensures accurate client and clinical information is passed along to appropriate persons and/or departments.


• Document correctly in the electronic medical record in a timely manner.


• Assist with physician requests and outgoing paperwork to ensure care for patients is completed.


• Completes referrals to other clinics and/or specialists and assist patient with scheduling as needed.


• Attends team meetings when assigned.


• Handles biohazard waste according to OSHA standards.


• Keep apprised of and adhere to all changes and updates in documentation requirements and agency policies and procedures.


• Participate in training activities to increase professional skills.


• Transmit prescription refills as directed.


• Closing duties to include: locking up all doors and windows, emptying shred bins, turn off lights and alarm setting.


• Follow HIPPA standards and maintain strict confidentiality of patient information.


• Other duties as assigned by supervisor.

Required Knowledge, Skills and Abilities

• Experience in a health-care setting strongly preferred.


• Knowledge of professional Medical theory and practices.


• Ability to apply medical techniques to patient care in clinic situations.


• Ability to type at least 45 wpm with no errors.


• Good command of computerized word processing programs.


• Ability to operate general office equipment including computers, photocopiers and fax machine.


• Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients.


• Ability to work well with others and elicit appropriate information to route calls appropriately.


• Ability to maintain harmonious working relationships with other employees.


• Ability to maintain complete confidentiality.


• Ability to communicate effectively both orally and in writing with clients, contractors, health resources, program staff, etc.


• Ability to prevent, calm and/or defuse upset callers and patients; working with them to identify concerns and provide solutions.


• Ability to prioritize work responsibilities, multi-task and stay on task while working with many interruptions.


• Ability to provide on-time attendance.


• Culture: Must have cultural sensitivity and be able to incorporate Native American community values in the health care process.

 Position Qualifications

• High school diploma or GED


• Must hold a state certified Medical Assistant license through an accredited training program provided through Community Colleges and/or Vocational Schools. OR have a Registered Medical Assistant credential.


• Basic Life Support for Healthcare Providers (CPR/AED). Certification must be obtained within ninety (90) days of employment.


• Requires successful interpersonal and communication skills with patients, families, physicians, and other health care team members in order to foster optimal quality of outpatient care.


• WA State Driver License and ability to be approved by Tribal insurance to drive Tribal vehicles if applicable.


• Ability to pass a criminal background check, pre-employment drug screening.

• Specific level requirements are as follows:




• Level I: Requires 0-3 years of experience as a CMA, pay grade 5.


• Level II: Requires 3-10 years of experience as a CMA, pay grade 6.


• Level III: Requires 10+ years of experience as a CMA, pay grade 7.

• Stillaguamish Tribe of Indians is a drug-free workplace. All employees are subject to a pre-employment drug screen.

All employees must pass a pre-employment FBI fingerprint background and state background check.

$2,500 Hiring-on Bonus!

Bonus is distributed in equal installments for new positions.  Restrictions apply.  

$26.89 - 33.31 DOE

Full Time are eligible for:

Health, Dental, Vision, Life Insurance, AD&D, Short & Long Term Disability
401(k)
PTO

Paid Holidays

Employee Assistance Program

Wellness Initiative

Parental Leave

Volunteer Opportunities