Certified Medical Assistant, Pain Management

Description

Provide comprehensive front and back-office support as a Specialty (Pain Management) Medical Assistant, including patient care, appointment scheduling, medical record filing, patient registration, insurance verification, and coordination of patient referrals. 

Key Responsibilities: 

• Organizes and maintains a filing system for patient charts, including filing and pulling charts 
• Greets patients and visitors 
• Initiates a triage for response by medical personnel 
• Registers, verifies and updates patient records 
• Provides exceptional customer service, responds promptly and appropriately to customer needs 
• Maintaining office and medical supplies 
• Handles physician requests in a timely manner 
• Prepares and sanitizes rooms 

Requirements

• High school diploma or equivalent (GED); completion of a Medical Assistant program preferred. 
• Proficiency in front and back-office medical assistant duties, including patient care, scheduling, and administrative support. 
• Strong knowledge of medical terminology, insurance verification processes, and referral coordination. 
• Exceptional verbal and written communication skills to interact effectively with patients, staff, and healthcare providers. 
• Outstanding organizational skills with a high level of attention to detail and accuracy. 
• Ability to manage multiple tasks efficiently while maintaining professionalism in a fast-paced environment. 
• Proficient in the use of electronic health records (EHR) systems and Microsoft Office Suite or similar software. 
• Commitment to maintaining patient confidentiality and adhering to HIPAA guidelines. 
• Demonstrated ability to provide compassionate and patient-centered care. 

Preferred Qualifications: 

• Strong computer skills and knowledge of internet software, and Microsoft processing software 
• Detail oriented and organized 
• Flexible and reliable 
• Professional attitude, patience and kindness in all interactions 
• Medical Assistant Certification required