Certified Medical Assistant- Triage

Job Summary

The CMA Triage prepares and assists physician/provider in the examination and treatment of patients in the medical office. Ability to assist physician/provider with examinations, diagnostic processes, and treatments. Arranges diagnostic testing and hospital admission. Obtains insurance authorizations. Schedules outpatient and inpatient procedures. Performs patient assessment and triage. Prepares and administers patient medication. Performs laboratory and diagnostic testing in the medical office setting. Primarily performs triage duties.

Job Responsibilities

• Prepare patients for physician/provider examination and administers injections and immunizations. Performs laboratory testing, EKG's and other medical office testing and procedures. Schedules appointments, testing procedures and works both front office and clinical areas as assigned. Ability to apply medical knowledge and critical thinking skills assisting physician for proficient and comprehensive documentation.


• Arrange for diagnostic testing, specialist appointments and hospital admission.


• May perform required phlebotomy, administer injections, immunizations and other special procedures, venipuncture, cleansing wounds/lesions sites. Measure and record at least three vital signs per patient visit.


• May Perform telephone triage asking details of illness, answering questions, ensuring information is available, and reviewing phone calls with the nurse practitioner or physician as appropriate.


• Maintain waiting room, examination rooms, offices and order supplies as required.


• Contribute to team building through the support of management decisions and participating in performance improvement activities. Train other Medical Assistants.


• Notify management of changes in workload.


• Complete all educational requirements. 


• Perform other duties as assigned.

Education Requirements

• Minimum: High School Diploma or equivalent and completion of qualified Medical Assistant course.

Experience Requirements

• Minimum: None


• Preferred: One (1) or more years of Medical Office experience, previous patient care experience in the physician office specialty area.

License/Certification Requirements

• Minimum: Certified or Registered Medical Assistant and Basic Life Support (American Heart Association)