Certified Medical Assistant/Front Desk Receptionist

Pulse MD Urgent Care is hiring Medical Assistants for our Bonita Springs, Florida location. 

Office hours Monday-Friday 8am-8pm, Saturday and Sunday 9am-5pm

ROLE AND RESPONSIBILITIES

The medical assistant aids providers (MDs, NPs, PAs, and DOs) by performing basic clinical, administrative and housekeeping duties. He or she will interact directly with patients while taking and recording vital signs, preparing patients for exams and procedures, drawing blood and performing simple wound care. The medical assistant will collect, prepare and run simple laboratory tests and report the results to the provider. He or she will assist the front desk with various administrative duties as requested. This person will be responsible for maintaining the cleanliness of the examination rooms and monitoring/documenting supply levels (letting the manager know).

PRINCIPAL DUTIES AND RESPONSIBILITIES OF THE MEDICAL ASSISTANT/FRONT DESK RECEPTIONISTS INCLUDES, BUT ARE NOT LIMITED TO:

• -Taking and recording a patient’s vitals including height and weight, blood pressure, pulse rate, respiratory rate, temperature, and oxygen saturation.
• -Performing urine dipstick/urinalysis with culture, rapid pregnancy tests, rapid strep/throat culture, rapid flu, pertussis swabs, rapid mono, blood glucose, wound culture, completing a nurse note fully with complete documentation, inputting CPT codes properly, performing DOT/Non-DOT drug screens (urine and breath after proper training and certification) as well as DOT and NON-DOT physicals which include Audiogram, Spirometry, Performing EKG’s, Conducting visual acuity testing. You will be assisting in vaginal/rectal exams, I&D’s, ear irrigations and eye irrigations. You will set up for a nebulizer treatment and be able to assist in an emergency situation.  
• -Performing phlebotomy and follow the correct procedure to send out to correct lab.
• -Performing follow up phone calls to patients (callbacks 5 days later) under the direction of the medical provider. You will not give any results over the phone of any kind to a patient.
• -Answering telephones, greeting patients, and updating medical records.
• -Cleaning the exam rooms between patients, stocking each room and lab during down time, completing daily tasks.
• -Being a supportive team player for all urgent care center co-workers.
• -Reacting calmly and effectively in emergency situations.
• -Demonstrating a willingness to adjust responsibilities and patient load to accommodate a fast-paced work environment.
• -Working under supervision of Provider.
• -Executing all orders from Provider.
• -Maintaining excellent customer service.
• -Registering patients, verifying insurance, scheduling patients
• -Collecting copays/deductibles/coinsurances and payment on accounts
• -Answering phone calls and routing them to the appropriate staff member, taking messages

PROFESSIONAL RESPONSIBILITY STANDARDS

• -Adhere to professional expectations as outlined in the employee handbook.
• -Demonstrate flexibility in relation to work schedule.
• -Participate in department and company-sponsored meetings and events.

WORKING SCHEDULE

• -An average of two 12 hour shifts per week for part-time obligation or a minimum of three 12 hour shifts for full time obligation.
• -Both part time and full time will be expected to work some weekends and holidays.
• -Please speak with HR/Scheduler to discuss in further detail.

• -Minimum high school degree or equivalent.
• -Current CPR and First Aid/BLS Certifications.
• -Previous Urgent Care work experience is highly desirable.
• -Phlebotomy and EKG experience is highly desirable.
• -Ability to multi-task in a fast-paced environment.
• -Ability to apply written instructions and standardized work practices.
• -Ability to establish and maintain effective relationships with staff, patients, and families.
• -Willingness to take responsibility for actions; act positively upon feedback from others.
• -Able to withstand physical & mental demands: standing, walking, stooping, bending. Requires ability to move equipment and transfer patients. Occasional stress in working with tense patients.
• -Basic computer knowledge.

BENEFITS OFFERED

• 401k
• reimbursement for certifications