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Certified Nursing Assistant (CNA)

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Job Description - Certified Nursing Assistant (CNA)



Certified Nursing Assistant (CNA)


Why You’ll Love Working at Milestone


Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.


Perks & Benefits



  • Medical, Dental, Vision (full-time employees)

  • 401(k) with employer match

  • Generous PTO

  • Pet insurance

  • Perks at Work

  • Employee Assistance Program

  • Voluntary benefits options


About the Role
Provides direct care to residents while promoting their highest level of functioning as directed by management. Assists in maintaining a safe and clean environment. Ensures quality services within facility standards, State, and Federal regulations.


What You’ll Do



  • Receive and give report to management on resident status at the beginning and end of each shift and as needed

  • Notify management of any changes in resident physical and/or mental status

  • Provide personal care to residents per individualized plan of care

  • Document all pertinent information regarding care

  • Prepare residents for meals, assist to and from dining room, and help with meal setup and eating

  • Assist residents with toilet and incontinence care

  • Make room checks and verify resident location as directed

  • Keep residents’ apartments neat and clean

  • Perform clinical procedures according to facility standards and scope of practice regulations

  • Perform vital signs, blood pressure, weights, and other trained procedures

  • Complete prevention and restorative care including ambulation, transferring, bathing, grooming, and all other Activities of Daily Living

  • Maintain knowledge of facility infection control procedures

  • Assist in turning, positioning, and repositioning residents as outlined in the service plan

  • Participate in Interdisciplinary Team Process including documentation of care and attending care plan meetings

  • Communicate effectively with residents, families, visitors, healthcare team members, and other disciplines

  • Actively participate in facility’s Quality Assurance Program

  • Report elder maltreatment or abuse to Director of Health and Wellness, Executive Director, and/or State

  • Maintain education, compliance with regulations, and current knowledge of resident care practices

  • Follow facility emergency procedures including fire and disaster drills

  • Maintain resident confidentiality and adhere to HIPAA policies

  • Perform other duties as assigned


What We’re Looking For



  • Certification as a CNA from an approved State course

  • Six months’ experience in long-term care preferred

  • Meet all health requirements, including TB testing

  • Pass state-required fingerprinting and criminal background check

  • Compassion for and desire to work with the elderly

  • Skilled in conflict resolution and active participation in resident care assessments

  • Demonstrates leadership, communication, and coaching skills

  • Strong written, verbal, and interpersonal skills

  • Excellent organizational skills, detail-oriented, and able to manage time effectively

  • Pleasant, professional, and personable manner

  • Ability to understand and communicate effectively with residents, guests, supervisors, co-workers, and vendors


Join Milestone to grow your skills, collaborate with a supportive team, and make a meaningful impact every day.


Milestone is an equal opportunity employer.


Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.




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