Certified Recovery Mentor I

The Recovery Mentor works with clients and staff at the assigned residential program to provide support,  assistance services, and advocacy for excellent patient care within the residency program. 

ESSENTIAL FUNCTIONS: 

1. Works closely with other staff as a member of the treatment team to provide high quality patient care; 
2. Completes initial intakes as requested by Intake Coordinator; 
3. Maintains cleanliness of the medication and all work areas and performs other cleaning duties as assigned; 
4. Works with the treatment team to maintain a healthy treatment milieu; 
5. Ensures the safety of clients by making rounds for bed checks and being aware of client locations at all times; 
6. Maintains accurate and confidential documentation in EMR (Electronic Medical Record) client files; 
7. Answers phones and completes filing as needed; 
8. Provides transportation for residents to attend medical appointments, self-help groups, and other appointments as needed; 
9. Other duties as assigned by the Program Supervisor or Director; 
10. Attends program and all staff meetings as well as weekly supervision meetings; 
11. Maintains a personal recovery program as well as models recovery-appropriate behavior as applies; 
12. Other related duties as assigned by supervisor or Program Manager. 

ORGANIZATIONAL RESPONSIBILITIES: 

1. Models BestCare’s mission, vision, and values, promoting integrity, compassion, and collaboration; 
2. Supports the organization’s commitment to equity, respect, and inclusion, fostering an environment of open-mindedness, cultural awareness and respect for all individuals; 
3. Aligns department goals with organizational strategic initiatives; 
4. Complies with Code of Conduct, Business Ethics, Employee Handbook, and all relevant policies and OARs; 
5. Maintains professionalism, confidentiality, and compliance with HIPAA, 42 CFR, and Oregon statutes; 
6. Completes assigned training timely and satisfactorily, and attends other seminars, training, and educational opportunities to develop professional skills and abilities; 
7. Ensures that any required certifications and/or licenses are kept current and renewed timely; 
8. Works independently and collaboratively as a positive member of the BestCare team; 
9. Performs other organizational duties as assigned. 

QUALIFICATIONS: 

EDUCATION AND/OR EXPERIENCE REQUIREMENTS: 

• High School Diploma (or equivalent) 
• Must have personal lived experience with Substance Use Disorder 
• Must have maintained continuous recovery for the previous two (2) years at the time of hire  

LICENSES AND CERTIFICATIONS: 

• Requires certification as CRM-I or eligibility/commitment to obtain within 6 months of hiring (extra step when cert obtained) 
• Current PSS or other TWH certification or ability/commitment to obtain within 6 months of hiring 
• Current CPR and First Aid certification, or ability and commitment to obtain within 6 weeks of hiring 
• Current Food Handler’s certification or ability to obtain within 6 weeks of hiring (for residential programs) 
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) 

PREFERRED: 

• Bilingual in English/Spanish a plus 
• Previous training, experience, or knowledge of treatment in the disease of addiction is preferred 

REQUIRED COMPETENCIES:  Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period:  

• Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs through personal, lived experience 
• Ability to demonstrate a strong harm-reduction approach 
• Communicate clearly, concisely, and effectively, orally and in writing 
• Ability to maintain documentation in the EMR program  
• Ability to take vital signs (blood pressure, heart rate, temperature, weight) 
• Ability to work effectively and respectfully in a diverse, multi-cultural environment 
• Ability to work independently as well as participating as a positive, collaborative team member 
• Ability to function effectively and use good judgment in crisis situations  
• Ability to work with the treatment team to maintain a healthy treatment milieu 
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software 
• Strong interpersonal and customer service skills 
• Strong organizational skills and attention to detail, accuracy, and follow-through 
• Excellent time management skills with a proven ability to meet deadlines 
• Exhibits critical thinking skills 
• Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes and BCTS Policies 
• Ability to build and maintain positive relationships 
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively