Channel Account Manager - Georgia, Virtual

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Channel Account Manager - Georgia, Virtual

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locations

GEORGIA VIRTUAL, USA

time type

Full time

posted on

Posted Yesterday

job requisition id

R0143426

About NCR

VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
TITLE: Channel Account Manager – East Region
Location: Georgia, Virtual
Think you know us? Think again!
We are NCR VOYIX, a global tech company—and we run the everyday transactions that

make your life easier . We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we make more than 300 million transactions possible every day.
Not only are we the leader in the markets and technology segments we serve….
We serve the most exciting and dynamic customers in the world – the North American retail and restaurant market. And…we put them at the center of everything we do. Our mission in life is to enable our customers to exceed their goals – from customer satisfaction, to revenue growth, to operational excellence, to profit growth – our solutions cover all of these.

By continually learning about—and pioneering—how the world interacts and transacts, we’re helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future.
POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY
Are you a sales professional with the agility to thrive in a fast changing environment and the creativity to enable a sales team to reach and surpass tough stretch goals? We are seeking a sales professional to sell our Restaurant solution portfolio with and through NCR VOYIX Channel Partners.
A qualified candidate is expected to be an entrepreneur that develops a plan to drive to a sales goal. This includes acting as a sales person to win competitive deals as well as acting like a channel development person to ensure resellers grow to cover your market.
Key Areas of Responsibility include:
Support assigned channel partners relationships to ensure full market coverage

Maintain revenue and site forecasts and be accountable for funnel development

Serve as key interface in defining customer needs and NCR VOYIX's ability to meet those needs through solutions with aligned channel partners

Serve as the liaison between the customer and NCR VOYIX in regard to issues for current customer escalating any roadblocks to securing the business or customer satisfaction through the channel partner

Present to end users and navigate sales process alongside channel partner

Responsible for partner training to ensure customer satisfaction and partner profits it’s essential that partners understand the supplier’s products and services so they are equipped to sell and service the addressable market.

Develop and maintain partner business plans and executive relationships

Navigate NCR VOYIX's corporate structure to solve problems for partners and end users by leveraging extended team to maximize success

Demonstrate ability to sell software and complex solutions. Position executes the sales process by moving new opportunities successfully through the partner funnel

Position requires strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in NCR VOYIX with and through the partner

Providing executive alignment with partner stakeholders around NCR VOYIX business strategies

Coordinate and collaborate with cross-functional teams (including accounting, product marketing, sales, marketing, operations and legal) to deliver a world class experience for the partner and customer

Holding the partners and the stakeholders accountable to agreed upon goals

Responsible for managing channel conflict when it arises to drive positive partner and customer experiences

BASIC QUALIFICATIONS
Requires BS/BA in related discipline and 3+ years of channel sales experience in restaurant solutions or related field OR MS/MA and 2+ years of experience in related field. Will consider additional industry experience in lieu of degree.

Must have had 2+ years of direct sales experience

Must have had 3+ years of channel sales experience

Must have written business plan for technical solution sales within the channel

Experience and understanding of the restaurant market and related competition

Ability to manage the sales process and develop a strategic roadmap which aligns customer needs, issues, opportunities with industry best practices and our company’s offerings.

Strong communication and interpersonal skills, including establishing credibility and trust with partners and building influential relationships with the stakeholders, including Finance, Legal, Sales Ops, HR, Support Services, Marketing and Professional Services

Ability to work in a matrix management environment.

Ability to travel up to 50% of the time.

PREFERRED QUALIFICATIONS
Hospitality Technology Sales experience is a plus

Channel Partner Management Experience is a plus

Project management skills; Client and Business plan management proficiency

Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a

@ncrvoyix.com email

domain.”

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